Well not feeling small now but.
Im trying to change my virgin flights and as we all know everyone else is trying to do this so its going to be busy with huge call waiting times and Im fine with that.
Modern ticketing is all online etc. Nice banner ad and text informing how we can change tickets without fees etc
So I thought Id just modify my existing booking to save a phone call. You know to help with the huge call volumes.
Online I go, tickets are available in November, price difference is $34 extra, fine, lets go.
Whats this $400 change fee your adding...
So now Im waiting on the phone...