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freitasm

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#154627 3-Nov-2014 09:33
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Just received:


Consumer NZ launches campaign against door-to-door sellers

Consumer NZ has launched a nationwide campaign to fight back against dodgy door-to-door sellers.

Chief executive Sue Chetwin said Consumer was launching the campaign because of the serious complaints it continues to get about door-to-door sellers.

“We get regular complaints about the hard-sell and exploitative sales tactics these traders use. Many cases involve elderly or vulnerable consumers, pressured to sign up for products they don’t want and can’t afford,” Ms Chetwin said.

“We’ve dealt with cases involving elderly people sold $3000 vacuum cleaners that clean no better than vacuums you can buy for $100. We’ve also dealt with complaints from consumers pressured to buy grossly overpriced beds and other household goods they couldn’t afford and had to go into debt to purchase,” she said.

As part of its campaign, Consumer is distributing free “Do Not Knock” stickers. The stickers will give people a way to tell door-to-door sellers they’re not welcome.

“We’re encouraging people who don’t want door-to-door sellers to knock to put a sticker on their letterbox, front gate or front door,” Ms Chetwin said.

A recent Consumer NZ survey found 70 percent of its members disliked door-to-door salespeople and wanted them to stop calling. Over 60 percent dubbed these traders “annoying” and “intrusive”.

Survey respondents also complained of pushy door-to-door sellers who wouldn’t take “no” for an answer. Several members said they had to threaten to call the police to get the salesperson to leave.

Ms Chetwin said everybody had an implied licence to enter your property and knock on your door. But you can revoke a salesperson’s licence to enter your property by displaying a “Do Not Knock” sticker. If a door-to-door seller ignores the sticker, they’re likely to be trespassing, she said.

Consumer is also calling for changes to the Fair Trading Act to make it an offence for sellers to ignore a “Do Not Knock” sign. Australia has already strengthened its laws. Door-to-door sellers there can be fined if they ignore a “Do Not Knock” sticker. Ms Chetwin said Consumer wants to see a similar law change here.




 

 

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ubergeeknz
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  #1167318 3-Nov-2014 09:37
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Fantastic.  I cannot stand door-to-door salespeople and I wish the practice would end, along with cold calling residences.

floydbloke
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  #1167353 3-Nov-2014 10:15
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Great initiative.

I'm pretty confident I don't need any stickers though.  Every time I politely but very firmly tell one of them "Not interested, thank you" and shut the door my 17 year old daughter tells me "dad, you're so rude".  That tells me I'm doing it right.

Consumer is also calling for changes to the Fair Trading Act to make it an offence for sellers to ignore a “Do Not Knock” sign. Australia has already strengthened its laws. Door-to-door sellers there can be fined if they ignore a “Do Not Knock” sticker. Ms Chetwin said Consumer wants to see a similar law change here.

What if they ring the doorbellwink




= > ÷

 

 


 
 
 
 


wasabi2k
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  #1167356 3-Nov-2014 10:19
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floydbloke: Great initiative.

I'm pretty confident I don't need any stickers though.  Every time I politely but very firmly tell one of them "Not interested, thank you" and shut the door my 17 year old daughter tells me "dad, you're so rude".  That tells me I'm doing it right.

Consumer is also calling for changes to the Fair Trading Act to make it an offence for sellers to ignore a “Do Not Knock” sign. Australia has already strengthened its laws. Door-to-door sellers there can be fined if they ignore a “Do Not Knock” sticker. Ms Chetwin said Consumer wants to see a similar law change here.

What if they ring the doorbellwink


They are annoying, but if they say OK thanks and leave after you tell them you are not interested then whatever.

However, the people that try and hard sell after the 2nd AND 3rd time I tell them I am not interested should be shot.


BTR

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  #1167381 3-Nov-2014 10:50
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Having a big dog works just as well.

Sidestep
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  #1167426 3-Nov-2014 11:04
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It's a step in the right direction, along with the recent application of Fair Trading Act rules.

It would be better if it was made an offence to ignore the "Do not Knock" sign.

and even better if it was OK to tazer those who do..

Dairyxox
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  #1167462 3-Nov-2014 11:24
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I wonder if this would work for the JW door knockers too...
Is religion a product?

tardtasticx
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  #1167502 3-Nov-2014 11:52
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wasabi2k:
floydbloke: Great initiative.

I'm pretty confident I don't need any stickers though.  Every time I politely but very firmly tell one of them "Not interested, thank you" and shut the door my 17 year old daughter tells me "dad, you're so rude".  That tells me I'm doing it right.

Consumer is also calling for changes to the Fair Trading Act to make it an offence for sellers to ignore a “Do Not Knock” sign. Australia has already strengthened its laws. Door-to-door sellers there can be fined if they ignore a “Do Not Knock” sticker. Ms Chetwin said Consumer wants to see a similar law change here.

What if they ring the doorbellwink


They are annoying, but if they say OK thanks and leave after you tell them you are not interested then whatever.

However, the people that try and hard sell after the 2nd AND 3rd time I tell them I am not interested should be shot.



The company should be, the knockers are only doing a job to pay the bills. 




Bachelor of Computing Systems (2015)

 

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MikeB4
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  #1167506 3-Nov-2014 11:57
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There needs to be some rules and code of conduct for these  as they do serve a purpose and advantage for house bound people. There is law in place regarding cool off periods and cancellation but there needs to be a code of conduct around behaviour etc.

jarledb
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  #1167507 3-Nov-2014 11:58
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Do you have a period of time to change your mind after you buy something from a door knocker here in NZ? That would really help the problem. If you have 2-3 weeks to change your mind after a hard-sell, those hard-sell tactics would not work very well for the door knockers.

JamesL
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  #1167508 3-Nov-2014 12:02
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Unless I know I'm expecting someone, or a courier, I ignore the door as if its not someone selling something its mormons..

MikeB4
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  #1167513 3-Nov-2014 12:04
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jarledb: Do you have a period of time to change your mind after you buy something from a door knocker here in NZ? That would really help the problem. If you have 2-3 weeks to change your mind after a hard-sell, those hard-sell tactics would not work very well for the door knockers.


Yes we do

jarledb
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  #1167520 3-Nov-2014 12:13
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Ah yes, 7 days cooling off period on door sales. I really think it should be longer and that they should have to inform you of the cooling off period (in writing) or have it extended further.

mattwnz
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  #1167530 3-Nov-2014 12:23
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what are ISPs going to do? I regularly see them treading the pavements.

But I think this is a very good move because many people who are at home during the day, and buy from these aren't working, are the more vulnerable people in the community, such as the elderly. Wish they would also target those horrible tv advertorials with those people who have the worst voices. Also cold calling phonecalls, and the new trend to automated ones should also be banned.

ubergeeknz
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  #1167545 3-Nov-2014 12:26
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Dairyxox: I wonder if this would work for the JW door knockers too...
Is religion a product?


I would argue that it is, given a tithe of some description is generally expected for membership to a church/religious sect.

Although in my experience, aside from Jehovah's Witnesses, these are the most polite and easily sent away door knockers.

dickytim
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  #1167551 3-Nov-2014 12:34
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Dairyxox: I wonder if this would work for the JW door knockers too...
Is religion a product?


I found a bare but hanging out of an upstairs window worked well. Especially when it started to talk.

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