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mrgsm021

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#320438 14-Aug-2025 13:31
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Has anyone heard of this outfit or had any experience with them?

 

They door knocked trying to sell me 2G hyperfibre plan for $99/month, I was in the middle of my lunch break plus am not interested in switching to hyperfibre so decline the chat.

 

A quick squiz at their website and plans https://360net.co.nz/plans/ (enter an address for the plan tables to come up) or https://360net.co.nz/offer-summary/ 

 

They offer 2G & 4G hyperfibre plans with RRP of $119.99 & $144.99 respectively, however there is promo on the 2G plan for $104.99 with 12 months contract ($249 ETC).

 

So they knock another $5 off for the door knock offer by the sounds of things.

 

$10/month for a static IP, unsure if it's CGNAT without static.

 

BYOD or TP Link BE65 for hyperfibre router with $10 monthly rental per unit, with non return fee of $499 for one unit and $949 for two, if not returned upon service cancellation.

 

Can't find the router they use for 4G plan though, so maybe that's BYOD

 

Also can't find whose network they resell off, maybe Devoli?


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Dairusire
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  #3402564 14-Aug-2025 13:50
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Post from a year ago, with comments from 6mo ago. 

 

 

 

https://www.reddit.com/r/newzealand/comments/1fo9098/are_360net_a_reputable_isp_for_hyper_fibre/

 

 

 

Whether or not they've improved I do not know. 




mrgsm021

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  #3402566 14-Aug-2025 13:58
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Thanks, someone posted in that reddit an existing GZ thread about them and not looking positive:

 

https://www.geekzone.co.nz/forums.asp?forumid=164&topicid=315501 


michaelmurfy
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  #3402567 14-Aug-2025 14:00
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It seems they're a Vocus (2degrees) reseller.

 

So sure, cheap, but they're just a reseller so don't have control over the network etc.





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Sounddude
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  #3402583 14-Aug-2025 15:02
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michaelmurfy:

 

It seems they're a Vocus (2degrees) reseller.

 

 

Not sure thats true, its not a name I recall. (could be wrong).


michaelmurfy
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  #3402586 14-Aug-2025 15:10
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Sounddude: Not sure thats true, its not a name I recall. (could be wrong).

 

The address checker hits apigateway.vocusgroup.co.nz like the other resellers ;) 





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RunningMan
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  #3402623 14-Aug-2025 17:08
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I see the website still hasn't been proofed since the thread a year ago. Pretty poor attention to detail.

 

The 100/20 and 500/100 plans refer to throughput of 50 and 300 Mb/s respectively. Basic errors like that a year down the track doesn't inspire confidence in the brand.

 

 


 
 
 

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bfginger
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  #3410477 2-Sep-2025 15:43
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I've looked at alot of ISPs' websites and some combination of vague, confusing, out of date and contradictory information is the norm almost across the board.  


Damos
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#3433384 11-Nov-2025 14:54
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I've had the 360net fast internet for over a year and it was stable and fast, no issues...however...when I informed them I was moving to another supplier they sent me an email demanding I send back my router, the power supply, the ethernet cable and the box or they would charge me $499!

 

They also charged me for an extra month, even though I'd told them early in the monthly charging cycle.

 

I don't have the box, so I sent the router back with the power supply. I wasn't sure which cable came with the box, so didn't send one back thinking it wouldn't matter as they are only a couple of dollars. I got an email a few days later asking me to send the cable back. 

 

Just a warning for those considering joining. I don't mind sending the router back but the tone of the emails from them isn't good and it would be handy to know this when you receive the service at the start.

 

I wouldn't use them again.

 

 


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  #3433423 11-Nov-2025 16:46
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They complained over a missing network cable ? Wow.... yup, I'd avoid :D

 

 

 





XPD / Gavin

 

LinkTree

 

 

 


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