Got the Letter!

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#1208287 5-Jan-2015 07:49

Apparently I never posted that today's my install date. So here I am, impatiently waiting for them to turn up :P

wasabi2k

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#1208302 5-Jan-2015 09:02

Behodar: Apparently I never posted that today's my install date. So here I am, impatiently waiting for them to turn up :P

Good Luck - if they are an hour late ring up the installer - my guy ended up having van trouble and having to reschedule the first time. Which I found out after I called.

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#1208323 5-Jan-2015 09:37

Oh I was thinking piracy letter :p

HTPC / Home automation (home assistant) enthusiast.

Behodar

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#1208327 5-Jan-2015 09:39

wasabi2k: Good Luck - if they are an hour late ring up the installer

I haven't been given a time (just "PM") so I don't know when an hour late is :)

Further complicating things, my voicemail "skipped" during recording so the number I have is something like "0800 7[skip]16". Fortunately I do have a service order number so I could probably track someone down if I had to, but at the moment I'll just wait until "PM" :)

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#1208347 5-Jan-2015 10:04

Behodar:
wasabi2k: Good Luck - if they are an hour late ring up the installer

I haven't been given a time (just "PM") so I don't know when an hour late is :)

Further complicating things, my voicemail "skipped" during recording so the number I have is something like "0800 7[skip]16". Fortunately I do have a service order number so I could probably track someone down if I had to, but at the moment I'll just wait until "PM" :)

Was going to give you the number for Chorus (?) but you aren't Auckland!

They were good - specific times - text confirmation etc.

Behodar

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#1208354 5-Jan-2015 10:29

The voicemail came from Transfield and was from a blocked number. But I'm not worrying at this stage; it's still a couple of hours until "PM".

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Behodar

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#1208415 5-Jan-2015 11:27

Well, the guy just came... and delayed the install until later in the week :(

Behodar

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#1210521 8-Jan-2015 13:31

I'm confused. The fibre is buried next to the road, on the council reserve. Apparently they can't dig the trench today because they need council permission to dig up the reserve... yet surely every install would require some digging to get down to the fibre in the first place. Indeed they already dug as far as the "drop" before the topic of permission even came up. Does anyone know what the rules are around this?

wasabi2k

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#1210534 8-Jan-2015 13:57

Behodar: I'm confused. The fibre is buried next to the road, on the council reserve. Apparently they can't dig the trench today because they need council permission to dig up the reserve... yet surely every install would require some digging to get down to the fibre in the first place. Indeed they already dug as far as the "drop" before the topic of permission even came up. Does anyone know what the rules are around this?

Services normally terminate on your property - so your consent is needed.

Your services terminate on a reserve?

Behodar

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#1210538 8-Jan-2015 14:01

There are four "drops" out by the road, next to a power pole. One of those is intended for my house, but it's not on my property.

DarthKermit

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#1210539 8-Jan-2015 14:02

Behodar: I'm confused. The fibre is buried next to the road, on the council reserve. Apparently they can't dig the trench today because they need council permission to dig up the reserve... yet surely every install would require some digging to get down to the fibre in the first place. Indeed they already dug as far as the "drop" before the topic of permission even came up. Does anyone know what the rules are around this?

Do you have a pic?

Whatifthespacekeyhadneverbeeninvented?

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Behodar

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#1210550 8-Jan-2015 14:11

DarthKermit: Do you have a pic?

A bit quick and dirty, but here you go... (click to enlarge)

Basically they need to dig under the neighbour's driveway, then my own, and come up through my garden.

Behodar

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#1211261 9-Jan-2015 16:19

OK, install log so far:

- Give up and switch to overhead? Check!
- Do work on pole? Check!
- Install ETP? Check!
- Hit the water pipe? Check!

Behodar

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#1211551 10-Jan-2015 12:31

Thunderbirds are go! Top speed seen so far is 93 Mb/s :)

Edit: The Chorus guy said that it could take 24 hours for everything to "update". I retested this morning (11th) and it's getting the full 100 Mb/s now

DarthKermit

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#1211560 10-Jan-2015 12:59

^^^

Cute kitten videos for Africa then right?

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