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Wannabe Geek


Topic # 119716 11-Jun-2013 09:53
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I’ve been waiting for broadband for about one and a half years now. Just this past month Chorus has built two new green cabinets close to where I live. From what I’ve read on the spread sheets located on their website, what the technicians have told me who were working on the box and what their RBI-mapping tool says they should be operational anywhere from now until the end of the month.

These two new cabinets have been built alongside our current cabinets, which are Conklins. I actually used to have broadband from one of these Conklins, but then I moved house (to a different address down the same street) and unfortunately we lost it. We were placed at the back of the port-waiter list. Which because of the Conklins is incredibly long.

Now these two cabinets are not in the same location. They are about 900m~ apart. The first cabinet is what I assume to be a Whisper cabinet. I’m not really sure though. I’ve attached a picture that I found on the web which it looks pretty much identical. The second cabinet looks similar to the smaller cabinet in the attached picture. But I think it is longer. If need be I can take pictures of the actual cabinets I’m talking about.

I live down Kitewaho road, which is up the scenic drive out the back of Swanson. The first cabinet MSY/BD is 1 < x < 1.5 KM from my house. The second cabinet MSY/CZ is <1KM (assuming they will keep the labels the old Conklins had). However the one closer to my house is just slightly past the top of my road. I guess this means that if it was to service my street the copper wire would have to run back across the road and down my street. I’m not sure if it’s laid out like that? Perhaps it only goes forward, down the main road.

Back when I had broadband at my old house we were on the MSY/BD Conklin and not the MSY/CZ one. When these new cabinets become operational is it possible to choose which cabinet you are served off? Or do you just get put on one, and can’t change. Naturally it would probably be better to be served off the closer cabinet. But because the closer cabinet is smaller, it looks like a different type of cabinet; perhaps the speeds it delivers are not as great? Therefore since both cabinets are relatively close to my premises might it be better to be served from the larger cabinet?

Another thing I’d like to enquire about is VDSL2. I believe I read somewhere in the past that you need to be <1KM from the cabinet/exchange for this to be an effective option. Perhaps that rules out the further cabinet then. But the smaller cabinet is within this range. Assuming both cabinets are VDSL2 capable, which I’m not sure is the case. Also the house I live in now is very new. CAT5e cable everywhere and I’m hoping that means the wiring should be good.

When I put my address in on the network availability tool on the chorus website it says that I should only expect to see >1 MBPS speeds when the new cabinets are operational. These speeds seems horribly slow to me, in fact when I used to be on the Conklins I got a better speed than this. Looking at the type of cabinets they appear to be, it seems to me that I should be able to get much higher. Also somebody else from my street spoke to a chorus technician when they were working on one of the cabinets and they were told that they could expect speeds of up to 24MBPS. Hopefully it’s the latter and their mapping tool information is incorrect/out of date. However after having survived with no internet for over a year and a half at this point I’d take anything.

Hopefully somebody can answer some of my queries. It got a bit longer than I intended, sorry for that.

Actually I can't seem to post a picture at the moment, nor am I allowed to post links since I'm new here. I will try to add it when I get home. However to me, the larger cabinet looks identical to a whisper cabinet and the smaller cabinet is about half the size vertically, but it might be a bit longer. 






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  Reply # 833982 11-Jun-2013 09:53
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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  Reply # 833998 11-Jun-2013 10:12
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You can't choose your cabinet - the copper from your premises will only terminate at one point, which will probably be one of these cabinets based on your comments.






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Wannabe Geek


  Reply # 834030 11-Jun-2013 10:48
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Thanks that is good to know. I guess it's not possible tell which one it will be without them being operational and my having an adsl connection?

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  Reply # 834044 11-Jun-2013 10:58
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Kitewharo Rd will be served by the MSY/BD cabinet which is by Range Rd.

The MSY/CZ cabinet handles the area to the East.

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  Reply # 834045 11-Jun-2013 11:01
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Do you know which one you used to use? - it should be the same.

As for VDSL, wait until the cabinet goes live, and ask for a pre-qual check from your ISP.

EDIT: @sbiddle beat me to it.



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  Reply # 834057 11-Jun-2013 11:25
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Thanks both of you. Yes I was MSY/BD which is inline with what sbiddle stated. It doesn't matter about VDSL in that case as I'm pretty sure being around 1.3~ km from the cabinet is too far.

The only question I have remaining I guess is what sort of speed is likely from this MSY/BD cabinet? Like I said I think it's a whisper cabinet and looks pretty much identical to anything you find when you google this type of cabinet.

The chorus website says only 1MBPS from the whole area that cabinet serves. Is it really that likley that it's not going to be able to deliver speeds over that?

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  Reply # 834104 11-Jun-2013 12:32
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You should be able to get >10Mbit downstream line rates within 2km of the cabinet.

Make sure your internal wiring is up to scratch and not going to hold you back.



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  Reply # 834133 11-Jun-2013 13:00
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That's good news. I'd hope my internal wiring is up to scratch. The house was built only one and a half years ago. CAT5e everywhere etc. It'd be dissapointing to find out that it wasn't done to a high standard.

Thanks all for the replies, they were most helpful.

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  Reply # 841671 22-Jun-2013 19:08
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At your cable distance, the thickness of your copper pairs will be the major deciding factor between whether VDSL2 is faster then ADSL2+ for downloading, or similar. At the 1km+ mark, VDSL2 sometimes has only a upload speed improvement over ADSL2+.

Where I am located, my VDSL2 connection is fed from the exchange. I have been told that my cable run is about 800m. Despite this, my speed is almost identical to what I had in West Auckland less then 200m from the cabinet. I will post my current speed test below.

Whatever the case, the cabinet will give you a massive improvement over a Conklin.

Speed Test




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  Reply # 841776 22-Jun-2013 22:38
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Sounds like the 1Mbps estimate on the website is still relating to the Conklin cabinet. Its about time those were out, pretty obsolete now with the sort of speeds and backhaul they were designed for, not to mention the management involved rebooting the whole dslam whenever one port locked up.




Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^



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  Reply # 841932 23-Jun-2013 13:28
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Just an update; Had CoffeeBaron out the other day to put in a splitter, and signed up with SNAP a few days ago. Waiting to hear from them regarding the connection process. Although I have been informed by CoffeeBaron that it can sometimes take a while for the new cabinet to appear in the system and also that sometimes they need to install more ports in the cabinet which can take some time too. So may perhaps end up waiting a few weeks. Also too far away from the cabinet I'll be served off for VDSL but I was expecting that anyway.

Just waiting for SNAP to get back to me regarding progress hopefully they might have some more details on time frame etc. Other than that if all goes well I will post some linestats etc when I finally get connected.

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  Reply # 841933 23-Jun-2013 13:35
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Also too far away from the cabinet I'll be served off for VDSL but I was expecting that anyway.


I suggest you reread my above post. If you want VDSL, wait until the cabinet is provisioned and get a prequal check. Until this happens you can't say "I can't get it" if you are less then 1.5km (as you say you are).




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  Reply # 841937 23-Jun-2013 13:48
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MichaelNZ:
Also too far away from the cabinet I'll be served off for VDSL but I was expecting that anyway.


I suggest you reread my above post. If you want VDSL, wait until the cabinet is provisioned and get a prequal check. Until this happens you can't say "I can't get it" if you are less then 1.5km (as you say you are).


I'm bordering on 1.5 km (possibly slightly more) and that's by road distance. No idea what the cable distance is but I'd assume it was the same if not longer. From what I've read you can't get it if your line doesn't meet certain specifications because chorus won't allow it, as it negatively impacts on other users. I would think that at my distance from the cabinet that I just wouldn't meet those specifications. I'm sure you know far more about it than me but in my mind I just don't expect it to be an option. However if that doesn't end up being the case it will be a nice surprise.

Edit: Also I will get a prequal done anyway once I'm connected to know for sure

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  Reply # 841943 23-Jun-2013 14:07
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At 1.5kms your looking at quite a high attenuation, maybe (20-21db). Rough estimate.
I believe 10.8db was the limit from chorus.

ADSL2+ would be a better option for you, but lets see what Snap say :)




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  Reply # 841948 23-Jun-2013 14:16
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joutei: At 1.5kms your looking at quite a high attenuation, maybe (20-21db). Rough estimate.
I believe 10.8db was the limit from chorus.


My line attenuation (according to my router) is 14.1dB.




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