Ultra Fibre Broadband (UFB) for a Multi-Dwelling Unit (MDU), any tips for assuring an on time installation?

Forums › New Zealand Broadband › Ultra Fibre Broadband (UFB) for a Multi-Dwelling Unit (MDU), any tips for assuring an on time installation?

SoberJoker

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#141386 11-Mar-2014 10:39

I recently found out my MDU building is scheduled this year,

Network upgrade scheduled:

UFB fibre up to 100 Mbps by Jun-2014

So I got very excited and read all the forums and quickly got very concerned from all the information I had read about installation of UFB for a MDU unit.

So far I know it may take up to 3 months just for consent, so after reading about that i contacted the body corporate and the building manager to make them aware there is interest in this UFB coming in June.

Apparently you don't need the residents consent if the MDU has a body corp. The building manager is currently calling chorus to find out about this UFB installation and will update next week.

Also what I did was contact my service provider SNAP and ordered a UFB connection for the 1st of June.

Is there any thing else I should be doing a couple months ahead of the due date? or is that pretty much it.

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#1002640 11-Mar-2014 10:49

Once you put in then the mdu folks at Chorus will engage with the property owners.

sbiddle

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#1002663 11-Mar-2014 11:03

There is nothing you can really do to expedite the process. All MDU installs have to go through a consent and then a design/build process. Based on current MUDs that have UFB expect delays of 1 to 12+ months.

Behodar

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#1002668 11-Mar-2014 11:06

Things may speed up a little now that Cat 5e can be used from the comms room to individual apartments as of today.

Chorus may deliver UFB services in Multi-Dwelling Units (MDUs) with common communications rooms using Fibre to the Premises (FTTP) and in-building reticulation where Cat 5e cabling exists. Where existing cabling isn't sufficient to deliver requested UFB services Chorus will continue to reticulate using fibre.

This solution will reduce the cost of installations, including cost that may be chargeable to the building owner, while still delivering UFB services, and potentially eliminate some consent requirements that delay connection. The increased flexibility should lift UFB uptake.

SoberJoker

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#1002712 11-Mar-2014 11:57

Haha 1 to 12+ months well i hope it would be 1 month but i would say this one would take quite awhile in regards to the scoping and planning for installation since there's 15 floors with over 10 apartments per lvl.

The news about cat5 seems promising, hey im not totally tech savvy but will cat5 reduce performance for the UFB in any way?

Also with the consent process im hoping ive done enough to get that rolling 3 months ahead, I guess I won't exactly find out until the day they decide to open the project.

Apparently you can send in consent forms from residents ahead of time to make sure it runs smoothly on the day but im not quite sure what i can do with a body corp involved, I guess just keep calling for updates until they get around to it.

Im curious if its worth alerting all the residents in the building about this so they can do as i am, so the body corp or building manager can see the desire for UFB.

Thanks for the replys btw. :D

surfisup1000

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#1002714 11-Mar-2014 12:00

Best tip, move .

sbiddle

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#1002716 11-Mar-2014 12:03

cat5e will sped up the process in buildings where it's available. The total number will be very small.

It won't affect performance but will mean RFoF won't be able to be supported in future.

richms

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#1002721 11-Mar-2014 12:06

surfisup1000: Best tip, move .

What? To a house with all that wasted space on lawn and low density and lack of proximity to useful services just to get UFB?

IMO the delays against multiple dwelling installs have been the total opposite of what should have been happening with UFB, that is how people should be living so they should have had priority over low density urban areas. Instead they made it so hard with all this concent and cabling nonsense that has held so many of them up. CBD apartment internet in auckland is typically pretty damn aweful so should have been top of the list to sort out to make people able to work from them.

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rfdawn

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#1006882 16-Mar-2014 21:04

My MDU install would have been a lot quicker if I had been proactive about arranging Body Corporate consent.

What happened on first try was nobody contacted *me* about consent, instead the other (two) owners were cold-called and responded badly to that. Chorus gave up and cancelled the upgrade.

Eventally, I arranged a special resolution of consent at next BC meeting, got signed minutes, sent those and that worked.
You could alternatively get each owner to sign a copy of the form at http://www.chorus.co.nz/apartments

If there are any issues around building access, it would pay to pre-arrange that too.

I lost about four months with all that, plus it was now Xmas, so nothing happened for another two months of summertime.

Total elapsed time: 8 months. Real install time: 2 months to:
(1) finalize consent
(2) get on-site visit to do installation plan
(3) get fibre from street to outside of building
(4) get fibre from outside to destination inside building
(5) attach ONT to fibre inside
(6) light up fibre, configure ONT, and get UFB
each stage done by different people with a handover time of at least a week between stages...

SoberJoker

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#1007020 17-Mar-2014 08:39

Ok thanks for the tips man awesome.

Just curious how large your MDU building is?

rfdawn

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#1007074 17-Mar-2014 09:54

My MDU is just one level, three units with mine at the front but the rules say MDU consent still required.
They did let me add a condition that neighbours' driveways would not get dug up.
If your MDU is big enough to have a manager, you should be able to get them to arrange it all.
LFC usually wants to lay fibre for all units at once, so I have two extra dark fibres in my basement now.

floydbloke

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#1007099 17-Mar-2014 10:22

Not sure how it works with MDUs and body corps, but in my experience with a shared ROW, things were sped up by my talking with the neighbours, most of them rather technophobic, explaining what I was intending to do and presenting them with the consent form to sign. Rather than asking them to post or email them to Chorus I just asked them to drop the signed form in my letterbox and I subsequently scanned and emailed them.

In the end though, as I found out the long painful way, it only takes one individual to impede the whole process. What could have been over in a week or two still ended up taking two months.

Did Eric Clapton really think she looked wonderful...or was it after the 15th outfit she tried on and he just wanted to get to the party and get a drink?

networkn

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#1007118 17-Mar-2014 10:42

floydbloke: Not sure how it works with MDUs and body corps, but in my experience with a shared ROW, things were sped up by my talking with the neighbours, most of them rather technophobic, explaining what I was intending to do and presenting them with the consent form to sign. Rather than asking them to post or email them to Chorus I just asked them to drop the signed form in my letterbox and I subsequently scanned and emailed them.

In the end though, as I found out the long painful way, it only takes one individual to impede the whole process. What could have been over in a week or two still ended up taking two months.

The important thing to stress in ROW situations is that they are laying the "infrastructure" for internet and that will have little or no impact on the services they currently get, no cost and means if in the future they want fibre it's very simple.

floydbloke

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#1007130 17-Mar-2014 10:50

networkn:
floydbloke: Not sure how it works with MDUs and body corps, but in my experience with a shared ROW, ...

The important thing to stress in ROW situations is that they are laying the "infrastructure" for internet and that will have little or no impact on the services they currently get, no cost and means if in the future they want fibre it's very simple.

Good point.

A lot of the concerns my neighbours had were around lawn being dug up. The contractors left a bit of a mess when the original 'street' installation was done (even though it was technically on council land). I re-assured them that i would make sure everything would be restored to its former glory. As it turned out, very littel digging had to be done and there was not concrete or asphalt cutting required. Apparently their 'thruster' tool to mole underground is very effective, never got to see it in action though.

Did Eric Clapton really think she looked wonderful...or was it after the 15th outfit she tried on and he just wanted to get to the party and get a drink?

SoberJoker

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#1007194 17-Mar-2014 11:56

rfdawn: My MDU is just one level, three units with mine at the front but the rules say MDU consent still required.
They did let me add a condition that neighbours' driveways would not get dug up.
If your MDU is big enough to have a manager, you should be able to get them to arrange it all.
LFC usually wants to lay fibre for all units at once, so I have two extra dark fibres in my basement now.

oh Noooooo haha my building is 15 stories with 10+ apartments per level, if yours took 2 months for 1 level mine is gonna be a lifetime ): ):

Yeah I have spoken to the building manager, 2 weeks ago which makes it 3-4 months ahead of the due date of installation so hope that's enough time for consent.

rfdawn

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#1007218 17-Mar-2014 12:42

If it is a really big MDU with building manager, the Body Corp may have delegated some god-like powers to the manager.
It sure wouldn't need *everybody* to consent and maybe the manager can just consent on behalf of everybody.
Be nice to that manager :)

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