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1622 posts

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#150148 12-Jul-2014 22:06
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Got a friend on HCK/AA who wants to switch from ADSL2+ to VDSL but is told he is on a port waiter list. Any plans of upgrading this soon?

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  #1088008 13-Jul-2014 10:55
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If it's a simple case of adding a new VDSL2 card the standard Chorus SLA for such a process is around 2-3 weeks.

If it's a cabinet where no more cards can be fitted the answer is possibly never, as a recent thread on here described in detail where somebody kept lodging VDSL2 orders for a 3 door cabinet that was already full and waited 6+ months with no internet. ADSL2+ was available but they weren't aware of that.






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  #1088241 13-Jul-2014 20:35
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How can I tell if it is the former or the latter?

 
 
 
 


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  #1088242 13-Jul-2014 20:39
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You can't but the ISP could tell you.


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