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nakedmolerat

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#155974 14-Nov-2014 20:41
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I have been told that chorus will check my vdsl connection tomorrow on Saturday afternoon? Do they really work on Saturday?





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sbiddle
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  #1176108 14-Nov-2014 20:50
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Yes

johnr
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  #1176110 14-Nov-2014 20:57
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Sure do

 
 
 
 


InstallerUFB
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  #1176111 14-Nov-2014 21:05
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nakedmolerat: I have been told that chorus will check my vdsl connection tomorrow on Saturday afternoon? Do they really work on Saturday?


Fault service staff (Contract feild techs - well my team anyway) work on a 10/12hr day 7 days a week roster + 24hr a day Emergency and support call outs

Jase2985
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  #1176123 14-Nov-2014 22:01
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have had them work Friday Saturday and Sunday on a fault outside my place

nakedmolerat

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  #1176152 14-Nov-2014 23:25
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Ok Thanks. I better cancel all my plan and wait for them tomorrow. If they don't come I'll get very very disappointed.





Elpie
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  #1176266 15-Nov-2014 12:41
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InstallerUFB:
nakedmolerat: I have been told that chorus will check my vdsl connection tomorrow on Saturday afternoon? Do they really work on Saturday?


Fault service staff (Contract feild techs - well my team anyway) work on a 10/12hr day 7 days a week roster + 24hr a day Emergency and support call outs


My UFB install was done on a Saturday. 

InstallerUFB
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  #1176316 15-Nov-2014 14:34
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In fact I was out there this morning working on an UFB fault (actual a porting of a pots line issue)

 
 
 
 


nakedmolerat

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  #1176372 15-Nov-2014 17:36
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Chorus did fix my issue today.

Unfortunately I still have no Internet access because 'Radius' doesn't work on the weekend.





networkn
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  #1176429 15-Nov-2014 19:51
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I've had installs and repair work done on the weekends on many occasions for customers and myself. It does come down to the contractor, the amount of work on their plates or how motivated they are. 

Times I have been serviced in the weekends I've always made a big deal about thanking them for going above and beyond and often supplied a 6 pack of beer or a bottle of wine or a box of chocolates (In fact I keep a small supply of things like this for such occasions).

kornflake
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  #1176449 15-Nov-2014 20:48
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sure would hope for radius to work 24/7

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