Some quick questions about VDSL set up?

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SparkyP

78 posts

Master Geek

#196736 10-Jun-2016 18:38

Ok, we keep having endless transient problems with our Sony smart TV so I have been trying to do everything I can to keep things working. One of the things I noticed was that when Netflix does its timer spiral my speed on ADSL was diving from 16 to about 6 or 7 so I thought maybe get a new router (mine is 5 yrs old) and go to VDSL and it may improve things.

OK so I just had it installed, what my speed test tells me that at the moment we have 13.2mbps??. My ADSL norm was 15.7 mbps. My upload has gone from 1 to 10.

Also I notice latency has gone from 10 to 22.

First question, I cant quite get what latency is but generally is 22 better than 10?

The installer guy said that down at the garage coming into the house, we were getting 56mbps? So why am I seeing so much less on my PC?

Set up is currently a new Huawei VDSL router via a switch which radiates down to various hardwired points around the house. Because its 30m long, we have an aged dlink (5 yrs old ADSL) switched on as a repeater down in the high traffic areas connected to one of the broadband Ethernet connections to ensure wireless coverage.

Switch is about 3 years old.

So my question is do I need to update my switch or upgrade my old adsl router to a new VDSL one or does it not matter as it is only a repeater?

Why am I getting 13mbps? Is it because its Friday night and heavy traffic?? or could anything about the setup be affecting it? Do I need to change any settings anywhere.

PC is less than a year old.

Many thanks.

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78 posts

Master Geek

#1569678 10-Jun-2016 18:41

OK so just tested it again and it is back to 15.7 mbs which is my usual ADSL n speed.

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rscole86

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#1569679 10-Jun-2016 18:43

Do you have a central splitter installed?

Are you testing with your pc wired directly into the router? ie not wireless, no switches, and keeping your ethernet cable to a minimum (not your 30m long cable)

What are you VDSL line stats?

How are you doing these speed tests?

Sideface

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#1569683 10-Jun-2016 18:49

SparkyP:

<snip>

Set up is currently a new Huawei VDSL router via a switch which radiates down to various hardwired points around the house. Because its 30m long, we have an aged dlink (5 yrs old ADSL) switched on as a repeater down in the high traffic areas connected to one of the broadband Ethernet connections to ensure wireless coverage.

<snip>

I am confused by your description. What do you mean by "repeater"? Wireless Access Point?

Are your speed measurements via ethernet or wireless?

Sideface

RunningMan

8879 posts

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#1569687 10-Jun-2016 18:54

Latency - lower is better, it is the time delay.

Speedtests over wifi are meaningless - try a speedtest over a hard wired ethernet connection. Wifi is not a substitute for a wired connection.

If you do a speedtest while something like netflix is streaming, of course it will be lower - the video stream is taking up some of that bandwidth, so there is less left over for the speedtest.

Jase2985

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#1569690 10-Jun-2016 18:58

what are your modem stats?

how are you testing the speed?

SparkyP

78 posts

Master Geek

#1569696 10-Jun-2016 19:10

OK tested my daughters pc download speed on Ethernet 56 mps. Simultaneously my Pc DOWLOAD SPEED ON WORELESS IS 1.7 MBPS. So what needs to change? Old router repeater? Or is it set up?

chevrolux

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#1569708 10-Jun-2016 19:29

Just think about that logically....
If you have 56Mbps coming in to the house, and the ethernet connected PC is using 56Mbps, how many Mbps is left for your PC if you are testing at the same time?

Seriously though, that Huawei should be fine to do 50Mbps over WiFi. That 'aged dlink' is your issue. It probably only has 802.11b/g and also dlink suck. Invest in a decent wireless access point and you will have a fun time.

RunningMan

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#1569712 10-Jun-2016 19:31

That essentially proves that wifi is the limiting factor. You need to run an ethernet cable from the router to the devices that need a better connection.

rscole86

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#1569713 10-Jun-2016 19:32

We can only help with limited information, so providing answers to any questions above would help more.

Did you test your daughters PC plugged in via ethernet directly into the router?

Do you have a central splitter installed?

I assume you did the speed test on speedtest.net? can you post the image of your result, and did you use the closest server to your location provided by your own ISP?

Can you please post a screen shot of your modem stats?

Doing any speed tests you must do them when you have no other devices connected to the network, including wireless devices, TV's etc. Or at least make sure they are switched off to ensure no other network activity.

Which VDSL plan are you on?

What make/model is this dlink router you are using, and how have you set it up? It is likely to be a G speed wireless device, so you will possibly not get full speed out of your internet connection.

Also, please double check you are using the correct units when posting, MBps or Mbps.

SparkyP

78 posts

Master Geek

#1569803 10-Jun-2016 22:35

The speedtest is wireless on my PC as I have a Surface Pro and it wont take a normal adapter (similarly I cant try it out on the router either).

But it gets curiouser and curiouser.

I just tested my Xiaomi tablet on wireless using the same software and it is showing 36 mbps down and 10 up. Latency 21.

Next I test my PC again (after shutting off everything) and I get 3.6 mpbs down and 10 up. Latency still 21.

I test my husbands Xiaomi phone and he gets 11.7mbps and 7 up. Latency 21.

So why do different devices respond differently tested on the same spot if each is the only thing turned on at the time? I can understand why they might varyon Ethernet vs wifi which would account for the quality difference between Ethernet and wifi or if indeed the wifi repeater (dlink) was stuffed.

But it doesn't explain why my wifi tablet is downloading at higher speeds. This would tend to indicate that it is not inherently the dlink per se. I then wondered if the tablet had much better receiving capability and was able to pick up on the wifi in the garage more readily but that seems a little odd as the Xiaomi phone is newer tech and should be similar??

Yes I think the correct term for how I am using the dlink is Wireless Access Point.

Also whilst the downloading speed is varying a lot, the uploading isn't and the latency is consistent at 21 across devices. Is there any reason why moving from ADSL to VDSL should make the latency worse than the 10 it always was under ADSL.

Old router is a D Link DIR 500. It is an old 'g' variety.

Then I wondered if my PC is performing so badly because it is the PC that has the UnoTelly unblocking software loaded on it with the auto IP address updater?

My IP address as shown on UnoTelly and on the speedtest is a Spark one 219.88.167.224.

Now this is going to sound really dumb but the new VDSL modem doesn't have an obvious stats page like the old router. Also I had made the assumption that because it is working I don't need to run through the set up wizard. I assume the guy did it when he installed it. Or should I do it anyway?

One evening does not a lifetime of happy viewing make but I have to say that tonight we didn't have a single time out so maybe the VDSL has helped with the TV. Friday nights are usually really bad.

Thanks.

SparkyP

78 posts

Master Geek

#1569804 10-Jun-2016 22:37

PS: No central splitter as far as I know, we use those little white cords on the phone points.

The 56 mbps was on Ethernet cable at the fartherest point from the router and not direct into the router.

SparkyP

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Master Geek

#1569805 10-Jun-2016 22:43

10.44 pm, My PC. All other devices off. VDSL Unlimited plan.

Jase2985

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#1569847 11-Jun-2016 06:48

what are your VDSL Stats? given you got 36mbps on one speed test suggests your issues is within your own lan.

Different devices will connect and download at different speeds via wifi, thats just the nature of it. but have you checked they have the latest drivers etc?

how is your network connected? a picture/drawing would help lots here.

Also do a test via ethernet connected directly to the router this rules out your network. but the most important thing is your VDSL stats.

SparkyP

78 posts

Master Geek

#1569890 11-Jun-2016 09:49

I think this is the Stats.

This morning my PC is at 12mbps from the one I posted last night. RE": The driver question - PC is 9 months old. And most days on ADSL it came in at 15.7 mbps. So I guess I wonder whether the drivers would be an issue as the download speeds were fine prior to switch to ADSL.

Now set up is a consideration. My understanding was that it was cable in - router - switch - then like a star burst of separate cables to half a dozen rooms. At the end of one of the furtherest cables, sits the old D Link (WAP) connected to the Ethernet.

However when the Chorus guy was here, he wanted to put the VDSL router down at the existing dlink point but said he couldn't because of the way it was set up. I was a bit distracted at the time and he had an accent but I think he said that the cable comes into the house then to the router then (I didn't quite understand this) he seemed to say it went back to the network? box? and then back to the switch and out again down the cables. Does this make any sense? Or he may have said - the cable comes in and then goes back to the network before coming back to the switch then the router then the internal Ethernet cables. Whatever it was he said it sounded to me like it did something quite strange.

Having said all this, however it was originally set up, it downloaded fine on ADSL and latency was 1/2 what it is now.

I had a good look this morning and it looks like the guy also put in a central splitter I am guessing. Its a little black box (matchbox size) that goes both into the modem and the wall. So I am guessing its a central splitter.

Thanks

NonprayingMantis

6434 posts

Uber Geek

#1569896 11-Jun-2016 10:08

Your stats are excellent.
Any issue is probably either down to wifi congestion or other traffic saturating your line (e.g. Automatic patch downloads, iCloud backup, someone else in your network torrenting when you run your speedtest)

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