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Daylo

123 posts

Master Geek


#257345 26-Sep-2019 20:48
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As the title suggests... any issues at present?  ~200ms+ to WoW classic servers (Sydney?) when it was ~35ms yesterday. 

 

Trace routes appear to jump at GG exiting across to LA. Should be Sydney direct AFAIK.

 

Checking with my eldest son who is with Orcon, and he's at the expected normal of ~35ms in WoW classic, same server.

 

Anyone else?

 

I should also mention that connecting to WoW BFA servers is fine i.e. ~35ms (Sydney also)

 

And just to show two different ISP traces... obviously my son's is the path across to Aus (post-local gateway)
Trace to Argual (classic server)

From my Spark fibre:

 

Tracing route to 37.244.42.161 over a maximum of 30 hops

 

  1    <1 ms    <1 ms    <1 ms  x.x.x.x
  2     1 ms     3 ms     3 ms  x.x.x.x
  3     *        *       13 ms  122.56.113.5
  4    12 ms    11 ms    13 ms  122.56.113.4
  5    13 ms    13 ms    11 ms  ae7-2.akbr7.global-gateway.net.nz [122.56.119.53]
  6    12 ms    11 ms    11 ms  ae10-10.tkbr12.global-gateway.net.nz [202.50.232.29]
  7    35 ms    35 ms    35 ms  xe7-0-3.sebr3.global-gateway.net.nz [122.56.119.130]
  8   168 ms   166 ms   167 ms  202.50.232.25
  9   410 ms   397 ms   410 ms  ae0-10.hmbr2.global-gateway.net.nz [210.55.202.90]
 10   208 ms   201 ms   198 ms  4657.hkg.equinix.com [36.255.56.54]
 11   214 ms   215 ms   214 ms  203.118.6.86
 12   202 ms   200 ms   201 ms  203.118.6.101
 13   214 ms   200 ms   199 ms  203.117.163.174
 14   224 ms   230 ms   224 ms  et-0-0-48-br01-eqsg3.as57976.net [137.221.87.33]
 15   224 ms   223 ms   222 ms  ge-0-0-4-br01-eqty2.as57976.net [137.221.65.126]
 16   224 ms   223 ms   258 ms  et-0-0-49-br02-eqty2.blizzardonline.net [137.221.65.99]
 17   227 ms   223 ms   227 ms  ge-0-0-8-br02-eqsy4.as57976.net [137.221.65.121]
 18   224 ms   224 ms   227 ms  et-0-0-1-pe01-eqsy4.as57976.net [137.221.85.71]
 19   224 ms   223 ms   222 ms  137.221.66.133
 20   225 ms   223 ms   226 ms  37.244.40.45
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.etc.

 

 

 

From my sons Orcon fibre:

 

NOOB-SAIBOT:~ SUBZERO$ traceroute 37.244.42.161
traceroute to 37.244.42.161 (37.244.42.161), 64 hops max, 52 byte packets
 1  orcon.home (x.x.x.x)  1.816 ms  1.093 ms  1.086 ms
 2  * * *
 3  ext.cpcak4-r1.tranzpeer.net (101.98.0.66)  13.224 ms  11.308 ms  12.051 ms
 4  ae9-20.cpcak-mdr-r1.vocus.co.nz (101.98.5.22)  11.727 ms  11.491 ms  12.214 ms
 5  be-101.bdr02.akl05.akl.vocus.net.nz (175.45.102.233)  12.236 ms  15.847 ms  14.323 ms
 6  bundle-10.cor01.akl05.akl.vocus.net.nz (114.31.202.100)  37.420 ms  36.715 ms  38.119 ms
 7  be-202.cor01.syd11.nsw.vocus.net.au (114.31.202.55)  35.406 ms  36.015 ms  38.409 ms
 8  bundle-100.bdr01.syd11.nsw.vocus.net.au (114.31.192.81)  35.976 ms  38.763 ms  37.604 ms
 9  bundle-ether12.ken-edge903.sydney.telstra.net (203.27.185.57)  48.997 ms  38.925 ms  63.238 ms
10  bundle-ether17.ken-core10.sydney.telstra.net (203.50.11.172)  44.036 ms  64.430 ms  57.702 ms
11  bundle-ether1.oxf-gw10.sydney.telstra.net (203.50.6.97)  37.923 ms  40.446 ms  57.154 ms
12  bundle-ether1.sydo-core04.sydney.reach.com (203.50.13.94)  48.789 ms  55.794 ms  38.543 ms
13  i-91.sydo10.telstraglobal.net (202.84.222.198)  43.233 ms  35.916 ms  39.560 ms
14  * * *
15  * * *
16  * * *
17  * * *
etc.

 

 


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nonahs
8 posts

Wannabe Geek


  #2325597 26-Sep-2019 21:37
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Yea I have the same issue today too, half my guild thats in NZ are also having ping issues. A few said they are on Vodafone too so it seems like multiple ISPs are affected.

 

Heres my tracert, I'm on Bigpipe but I think its just the same as spark these days.

 

Tracing route to 37.244.42.161 over a maximum of 30 hops

 

  1    18 ms    <1 ms    <1 ms  192.168.20.1
  2     3 ms     2 ms     3 ms  125-239-200-1-adsl.sparkbb.co.nz [125.239.200.1]
  3     2 ms     3 ms     2 ms  222.152.41.161
  4     4 ms     3 ms     2 ms  122.56.113.4
  5     5 ms     3 ms     3 ms  ae2-6.tkbr12.global-gateway.net.nz [122.56.127.17]
  6    25 ms    36 ms    26 ms  xe0-0-1.sebr3.global-gateway.net.nz [202.50.232.14]
  7   174 ms   175 ms   173 ms  202.50.232.25
  8   181 ms   175 ms   175 ms  ae0-10.hmbr2.global-gateway.net.nz [210.55.202.90]
  9   229 ms   211 ms   211 ms  4657.hkg.equinix.com [36.255.56.54]
 10   218 ms   208 ms   208 ms  203.118.6.82
 11   200 ms   195 ms   209 ms  203.118.6.97
 12   210 ms   211 ms   229 ms  203.117.163.174
 13   216 ms   217 ms   219 ms  et-0-0-48-br01-eqsg3.as57976.net [137.221.87.33]
 14   216 ms   226 ms   219 ms  ge-0-0-4-br01-eqty2.as57976.net [137.221.65.126]
 15   229 ms   217 ms   217 ms  et-0-0-49-br02-eqty2.blizzardonline.net [137.221.65.99]
 16   247 ms   217 ms   219 ms  ge-0-0-8-br02-eqsy4.as57976.net [137.221.65.121]
 17   224 ms   218 ms   218 ms  et-0-0-0-pe02-eqsy4.as57976.net [137.221.85.73] 
 18   219 ms   221 ms   219 ms  137.221.66.135
 19   218 ms   219 ms   218 ms  37.244.40.17
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.


Daylo

123 posts

Master Geek


  #2325604 26-Sep-2019 21:47
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Yeah, it was fine yesterday, and earlier today. 

FYI, Blizzard Forums post -  https://us.forums.blizzard.com/en/wow/t/high-latency-to-oce-servers-from-nz/313090/5


 
 
 
 


yitz
1487 posts

Uber Geek


  #2325640 26-Sep-2019 22:30
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Seeing as multiple providers affected, maybe Blizzard are under DDoS attack and traffic needs to be sent for scrubbing via alternate internet exchange points, upstream providers.


MrRex
34 posts

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  #2325641 26-Sep-2019 22:31
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The same thing is happening with Overwatch too


noroad
628 posts

Ultimate Geek

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  #2325668 27-Sep-2019 07:24

Your provider does not peer and really does not care much about sub optimal routes for such things, if you want optimal routing change to a provider who peers.


xpd

xpd
Im a pirate
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  #2325678 27-Sep-2019 07:47
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MrRex:

 

The same thing is happening with Overwatch too

 

 

Ah good, so it wasnt just me :D

 

 





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Linux
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  #2325679 27-Sep-2019 07:48
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hio77
'That VDSL Cat'
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  #2325749 27-Sep-2019 09:49
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Issues have been Highlighted. We are engaging with the Operational teams to sort this.

 

 

 

Note, this looks to be an issue further upstream than GGI for spark/Bigpipe.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 


hio77
'That VDSL Cat'
12607 posts

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  #2325936 27-Sep-2019 12:45
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Hi all,

 

 

 

Can you see how it's working now (particularly overwatch since i can't really test that right at this second?)

 

our network team have worked with Blizzard on some changes that should have improved things.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 


MrRex
34 posts

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  #2325958 27-Sep-2019 12:56
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Everything appears to be working as normal again (getting my normal pings again)

 

 

 

Thanks :D

 

 

 

edit: in Overwatch


Daylo

123 posts

Master Geek


  #2325965 27-Sep-2019 13:01
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Things appear to be back to 'normal' from a command line trace anyway :)

 

Could a root cause be described here by any chance? 


macakz
1 post

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  #2326015 27-Sep-2019 14:11
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Im with vodafone and still have 160ms on wow bfa frostmourne since patch came out. any ideas?


hio77
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  #2326018 27-Sep-2019 14:16
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macakz:

 

Im with vodafone and still have 160ms on wow bfa frostmourne since patch came out. any ideas?

 

 

i would recommend engaging vodafone support on that one.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 


m2geek
69 posts

Master Geek


  #2326019 27-Sep-2019 14:22
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I have the same issue, Cael/nagrand. I’m in New Zealand on Vodafone. It only started since patch.

 

The ping Looks high, I thought it was a UI bug in the latency meter, doesn’t Feel like i have a 200ms ping.

 

I thought I’d broken the QoS on my router changing things the other day to stop my new iphone syncing from ruining my ping lol.


m2geek
69 posts

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  #2326020 27-Sep-2019 14:24
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hio77:

 

macakz:

 

Im with vodafone and still have 160ms on wow bfa frostmourne since patch came out. any ideas?

 

 

i would recommend engaging vodafone support on that one.

 

 

 

 

Trying to get help from Vodafone, is like trying to talk to a Cat and expect an intelligent reply.

I gave up on vodafone support years ago, they are ignorant and useless.


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