Quickest Way to Change ISP (Ditching Sky)

Forums › New Zealand Broadband › Quickest Way to Change ISP (Ditching Sky)

GV27

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#304230 15-Apr-2023 16:52

Hi All,

We gave Sky notice that we were moving a while ago but they haven't actioned it. Now we're in our new house with no internet and Sky isn't answering live chats and cuts us off when we ring. I'm fed up with it and I'll just cancel it.

Does anyone know the quickest way I can get a connection set up with another provider? I have a 300 series ONT but I haven't used one before.

Thanks,
GV 27

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#3063938 15-Apr-2023 16:54

Call any ISP and sign up it is simple as that or sign up online

Like signing up for any service!

CYaBro

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#3063940 15-Apr-2023 17:01

If you’re a bit more techie I’d highly recommend Quic.
Website: https://Quic.nz

Use my referral link if you like with the code to get the $29 setup for free.
https://account.quic.nz/refer/243257
Promo code for checkout: R243257EQH7FD

Opinions are my own and not the views of my employer.

RunningMan

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#3063941 15-Apr-2023 17:06

PM @danfaulknor Pretty sure they've got people up and running very fast (hours). Or Quic - same thing, connected in hours.

michaelmurfy

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#3063944 15-Apr-2023 17:15

Quic are basically entirely automated it seems.

A friend of mine switched to them then was in a bit of panic as he needed my help configuring his router for Quic - turns out, ASAP meant 2 hours switching from his old ISP. Switch went through flawlessly.

I'm not with them myself but I do 100% recommend Quic too from the experience of friends getting signed up to them.

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

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Linux

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#3063947 15-Apr-2023 17:21

As above Quic support on Geekzone is awesome

SomeoneSomewhere

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#3063949 15-Apr-2023 17:32

Just signed up to quick at quarter to five. Going live at 7. They're fast.

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nztim

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#3064009 15-Apr-2023 19:32

Any RSP can request Chorus to connect an ONT within 2 hours, all comes down to their B2B Processes

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GV27

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#3064487 17-Apr-2023 12:03

nztim:

Any RSP can request Chorus to connect an ONT within 2 hours, all comes down to their B2B Processes

Cool. Currently I'm the 14th person in a queue waiting to speak to Sky broadband about why the change of address I flagged with them in March didn't get done and why their phone system cut me off repeatedly on the weekend when I was trying to find out why.

The wait time is 114 minutes.

There is a real chance I could still be waiting when I leave for home today so if that is the case, I'll just buy a router on the way home and figure it out myself.

SomeoneSomewhere

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#3064490 17-Apr-2023 12:11

Do you have a router from a previous ISP? Chances are you can reuse it.

evnafets

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#3064503 17-Apr-2023 13:58

Just be prepared to pay both ISPs for a month if you are going to 'change' ISPs.
In all likelihood you have to provide a months notice before 'cancelling'

Rikkitic

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#3064511 17-Apr-2023 14:21

Might be worth the price to get away from Sky!

Plesse igmore amd axxept applogies in adbance fir anu typos

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Handle9

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#3064516 17-Apr-2023 14:48

evnafets:
Just be prepared to pay both ISPs for a month if you are going to 'change' ISPs.
In all likelihood you have to provide a months notice before 'cancelling'

OP has an excellent case for breaking the notice period for breach of contract.

Jashan

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#3064517 17-Apr-2023 14:50

There are some good offers going on at Broadbandcompare

NOWNZ 62.50 on a 12-month fixed term for 300/100

I've been using NOW NZ for the last three years. never had any issues with them or their service

danfaulknor

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#3064550 17-Apr-2023 17:51

RunningMan:

PM @danfaulknor Pretty sure they've got people up and running very fast (hours). Or Quic - same thing, connected in hours.

Quic seem to have usurped us as Geekzone's preferred ISP! We can't beat the efficiency (or cost effectiveness) of automation unfortunately

they/them

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WebOps/DevOps, Managed IT, Hosting and Internet/WAN.

nztim

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#3064551 17-Apr-2023 17:52

Jashan:

I've been using NOW NZ for the last three years. never had any issues with them or their service

I recomend NOWNZ to old folk who need that extra helping hand, and fast call response on the phone.

For the geeks like us those things don't really apply and are a little pricier than what else is on the market for things you won't use as a geek.

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

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