Is Hyperfibre 4000 a universally available offering from Chorus?

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MichaelNZ

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#320339 2-Aug-2025 17:41

I have never seen a Chorus UFB address which does not support Hyperfibre 4000, however, I have no idea is this is a universal thing or just common to the (primarily urban and city) addresses I have searched at various times.

Hoping someone can clear this up?

Thanks :-)

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richms

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#3399350 2-Aug-2025 17:46

AFAIK its only the 8000 that has limitations on where they will let you get it.

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acsylaa

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#3399426 2-Aug-2025 19:57

Have you had a look at these maps? https://www.chorus.co.nz/help/tools/broadband-availability-map

If you swap between the Hyperfibre and the Fibre you can see that not every where on that map has that offer.

It could be Coincidence that when you searching that the place you are look at is with in one of the Specified areas.

Or are you looking the Chorus portal?

MichaelNZ

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#3399429 2-Aug-2025 20:08

acsylaa:

Have you had a look at these maps? https://www.chorus.co.nz/help/tools/broadband-availability-map

If you swap between the Hyperfibre and the Fibre you can see that not every where on that map has that offer.

It could be Coincidence that when you searching that the place you are look at is with in one of the Specified areas.

By way of example all of the following local areas come back positive for Hyperfibre 4000 but none of them are highlighted on that map.

Woodville

Dannevirke

Takapau

Waipukurau

Waipawa

Otane

Ongaonga

and every other Chorus LFC UFB address around the country I have checked for the last while.

But here is the dilemma. Outside of geek circles the common person stops at 920/500. Hyperfibre connections are so rare out there I can't tell whether to believe the public address checker or the maps you show above.

In effect what I want to understand is when Chorus installs an OLT do they support HF 4000 as universal standard or not.

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acsylaa

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#3399433 2-Aug-2025 20:33

That is interesting, I have just run a check on some random addresses in some of those towns mentioned and they all report that Hyperfibre XGS-PON available.

And none of that lines up with those public maps! @Wheelbarrow01 might be able to explain more.

CamH

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#3399435 2-Aug-2025 20:42

We've been building our new internet check/ordering, and we've run like 200 addresses across Chorus areas in NZ. Every single one comes back positive for Hyperfibre - we've considered removing the Hyperfibre check from the system.

Whether it actually is available, I have my doubts - we're still seeing scheduled maintenance for Hyperfibre card upgrades across the network often, so it can't really be available everywhere yet.

richms

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#3399438 2-Aug-2025 20:56

CamH:

We've been building our new internet check/ordering, and we've run like 200 addresses across Chorus areas in NZ. Every single one comes back positive for Hyperfibre - we've considered removing the Hyperfibre check from the system.

Whether it actually is available, I have my doubts - we're still seeing scheduled maintenance for Hyperfibre card upgrades across the network often, so it can't really be available everywhere yet.

Is it just that they only do it when there is an order for it on that split or something?

Richard rich.ms

CamH

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#3399439 2-Aug-2025 20:57

richms:

Is it just that they only do it when there is an order for it on that split or something?

I did wonder this myself. Make it available for all and just install the cards when needed.

I'm sure someone from Chorus will be along to confirm though.

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saf

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#3399440 2-Aug-2025 21:03

Hyperfibre 2G and 4G is available throughout the Chorus network. For addresses that haven’t had a splitter upgrade, the first Hyperfibre order on that splitter triggers an upgrade.

Hyperfibre 8G is only available in select areas, namely certain exchange areas in Auckland and Wellington for example.

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Senecio

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#3399460 3-Aug-2025 07:06

MichaelNZ:

But here is the dilemma. Outside of geek circles the common person stops at 920/500. Hyperfibre connections are so rare out there I can't tell whether to believe the public address checker or the maps you show above.

I'm guessing that's because Hyperfibre is overkill in 99.9% of use cases. Don't get me wrong, I think its great that its even available but not many people need it.