HELP...Live tiles not working

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john1989

12 posts

Geek

#142534 16-Mar-2014 10:19

I've got Bing news and CNN on my Lumia 1520, both have live tile enabled. However, the tiles for these apps only show the static logos. I've tried restarting the phone and reinstalling the apps without any success. Any idea how to fix this? Thanks!

nathan

5695 posts

Uber Geek
Inactive user

#1006662 16-Mar-2014 12:14

Make sure you have 22 or less apps listed in Background Tasks under settings, applications

billgates

4705 posts

Uber Geek

Trusted

#1006666 16-Mar-2014 12:23

Also make sure that under Data Sense app settings, 'Restrict background data' is turned OFF.

Do whatever you want to do man.

john1989

12 posts

Geek

#1006849 16-Mar-2014 19:48

Hi guys thanks for your advice. I have checked my phone settings, there are 18 apps running in the b/g and the 'restrict b/g data' option is disabled. However, Bing News still has only got an icon on its tile. (CNN's live tile began working after a while). Also some other apps that I downloaded today that claim to have live tile are only displaying icons (when in wide size)...

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BTW I double checked the list of background tasks and curiously enough the apps whose live tiles are not working are also not in that list. I noticed at the end of the list that Bing News was blocked. So I tried to unblock it by ticking the box next to "turn background tasks back on for this app the next time I open it". And I opened it. But then again nothing happened. The live tile is still dead. Any idea what the problem is?

Also does anyone know if there's a way I can add apps that are not on the background task list to the list?

billgates

4705 posts

Uber Geek

Trusted

#1006852 16-Mar-2014 20:09

Try uninstalling and re-installing the apps in question again and open them at least once. See if the live tile option runs for them.

Just so you know, live tiles at present are only update once every 30 minutes in Windows Phone 8. This will change to once every minute with Windows Phone 8.1

Do whatever you want to do man.

john1989

12 posts

Geek

#1006936 16-Mar-2014 21:52

Grr still unable to unblock bing news...googled the issue and doesn't look like there has been any precedents...

nathan

5695 posts

Uber Geek
Inactive user

#1007024 17-Mar-2014 08:54

So you have less than 22 apps in that list or not? Doesn't matter if they are blocked or not.

john1989

12 posts

Geek

#1007173 17-Mar-2014 11:25

nathan: So you have less than 22 apps in that list or not? Doesn't matter if they are blocked or not.

I had 18 apps in total on that list. But it doesn't matter any more because I have given up and deleted Bing News. CNN makes a good enough substitute.