Connecting Modem

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nerdgeek

15 posts

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#10528 27-Nov-2006 18:03

Hello,
I have bought a adsl ethernet modem,
When I connect it the computer says local area connection is connected,
When I go into firefox or msn or any internet using program it wont connect it just comes up with a login and when I go to setup a login for it it just comes up with some other 56k modem not my ethernet one.
Thanks.

JAMMAN2110

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#53855 27-Nov-2006 18:38

Eh? So your were just letting us know that or ?

nerdgeek

15 posts

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#53856 27-Nov-2006 18:41

I need help connecting it why would i just say that?...weird

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freitasm

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Geekzone

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#53861 27-Nov-2006 19:27

The "connect" is only telling you your computer LAN has a signal. It doesn't mean it's connected to the Internet.

It seems you have to configure your DSL modem to connect to the Internet. It probably needs you to enter your username and password to configure it. In most cases you do this configuration through your web browser.

Look for more information in the manual.

cjmchch

264 posts

Ultimate Geek

#53883 27-Nov-2006 20:49

I think your issue could be that you have previously used dial up on that computer and that is your default connection. It is possible that you need to go to your internet options and select the lan as your default choice for connectivity

nerdgeek

15 posts

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#53899 27-Nov-2006 22:24

what is xtras broadband domain name called

JAMMAN2110

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#53951 28-Nov-2006 10:59

nerdgeek: What is Xtra's broadband domain name called?

You should have all the information you need already, Xtra should have sent this to you

nerdgeek

15 posts

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#53992 28-Nov-2006 14:31

im replacing a broken modem not im not new to xtra

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Bung

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#53998 28-Nov-2006 14:53

But new to some of the help pages.
http://xtra.co.nz/help/0,,5739-907829,00.html#modset

nerdgeek

15 posts

Geek

#54002 28-Nov-2006 15:28

Heres my problem in the network connections folder i have under LAN / high speed internet my local area connection what come up as connected,
Under internet options, connections I only have my old usb connection and when I click on add I cant seem to make a connection it never shows up my modem or LAN connection I have in the network connections folder,
Help any one thanks

cokemaster

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#54061 28-Nov-2006 21:55

In internet options on windows, you don't need to add a connection if you are using the blue ethernet cable to your computer.

For best results set to 'never dial a connection' (control panel -> internet options) , that way it will ensure that you'll use the ethernet account instead of having a dial up prompt come up.

Still not working? You'll need to ensure that your ADSL modem is connecting to the internet correctly. If you are using one of the Telecom/Xtra dlink modems, you can open up internet explorer. In the address bar type '10.1.1.1'.

It will ask for your username and password. Despite the appearance you just need to type 'admin' in the username and password fields.

Can't get that page? Check your IP settings -> Start -> Control panel -> Network connections -> Local Area Network -> Internet protocol (TCP/IP). Make sure they are set to automatic. Also make sure you don't have any firewalls that are blocking the adapter from accuiring an IP address. If its coming up with limited or no connectivity... try restarting the modem.

If its one of the 302G models, you'll see connection to internet and connection to exchange (which is easy enough, check username and password) . If its any of the other models, you'll see a Dlink page.

Check the username by clicking on WAN, and checking the username field. If it has user@jetstreamgames.co.nz or user@xtrabb.co.nz... its the default username which is used for registration - you won't be able to access the 'internet' with that. If its your username + .xadsl@xtra.co.nz thats ok. If not you'll need to enter your username and password, then save and reboot the modem.

Check to see if its connected click on the status tab.

Under WAN you'll see status. If its Connected it means that everything is good. Waiting for response (showing all the time) or Not connected can suggest bad username or password. However check your ADSL status (button on the left) to ensure that you are actually getting ADSL sync.

You should logically be able to connect to the internet.

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