Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


NZDRWolf

6 posts

Wannabe Geek


#237766 17-Jun-2018 15:04
Send private message

my router is having an issue where it just randomly drops out and loses connection. all i can find is the internet light is going out


Create new topic
sbiddle
29268 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  #2039138 17-Jun-2018 15:23
Send private message

Are you running recent firmware? I'm guessing possibly not?

NZDRWolf

6 posts

Wannabe Geek


  #2039142 17-Jun-2018 15:41
Send private message

i'm thinking about it, but its an isp provided router and they have a custom firmware


 
 
 
 


NZDRWolf

6 posts

Wannabe Geek


  #2039248 17-Jun-2018 20:25
Send private message

ok so i did that and still have the issue :( 


hio77
'That VDSL Cat'
12607 posts

Uber Geek

Trusted
Subscriber

  #2039251 17-Jun-2018 20:27
Send private message

What sort of connection do you have?

 

 

 

 




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 


Aredwood
3885 posts

Uber Geek


  #2039354 18-Jun-2018 08:15

Which ISP do you have?

Can you still login to the routers admin page when the connection has stopped working?

To get the internet working again, do you just need to restart the router, or do you have to do something else?





NZDRWolf

6 posts

Wannabe Geek


  #2039438 18-Jun-2018 09:38
Send private message

vdsl connection
now ISP
can log in to router
just have to wait for it to sort itself out


djtOtago
678 posts

Ultimate Geek

Subscriber

  #2039440 18-Jun-2018 09:42
Send private message

How long do you normally have to wait for the internet connection to come back?


 
 
 
 


NZDRWolf

6 posts

Wannabe Geek


  #2039757 18-Jun-2018 13:52
Send private message

between 30 seconds to 2 minutes usually


hio77
'That VDSL Cat'
12607 posts

Uber Geek

Trusted
Subscriber

  #2039763 18-Jun-2018 13:59
Send private message

NZDRWolf:

 

vdsl connection
now ISP
can log in to router
just have to wait for it to sort itself out

 

 

Right ok, so it's interly possible this is a DSL layer disconnection rather than modem related.

 

 

 

eg. a line fault..

 

 

 

I'd speak to NOW to run some tests on the connection :)





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 


NZDRWolf

6 posts

Wannabe Geek


  #2039992 18-Jun-2018 19:26
Send private message

have had two routers now and both are experiencing the issue. so it is a line fault. chorous came and ceck external and found nothing that needs fixing. so its internal. any suggestions?


hio77
'That VDSL Cat'
12607 posts

Uber Geek

Trusted
Subscriber

  #2039996 18-Jun-2018 19:30
Send private message

NZDRWolf:

have had two routers now and both are experiencing the issue. so it is a line fault. chorous came and ceck external and found nothing that needs fixing. so its internal. any suggestions?



See this is the awkard gap... That only your provider can really manage (chorus provide them with the tools to test and prove disconnections)

If a feild tech goes out and cant find an issue. They will simply say there is no issue.




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 


Aredwood
3885 posts

Uber Geek


  #2040262 19-Jun-2018 09:41

Can you check the router system logs, to see if the DSL is dropping and resyncing?

Does the router report how long since the DSL last resynced?





Create new topic





News »

Nanoleaf enhances lighting line with launch of Triangles and Mini Triangles
Posted 17-Oct-2020 20:18


Synology unveils DS1621+ 
Posted 17-Oct-2020 20:12


Ingram Micro introduces FootfallCam to New Zealand channel
Posted 17-Oct-2020 20:06


Dropbox adopts Virtual First working policy
Posted 17-Oct-2020 19:47


OPPO announces Reno4 Series 5G line-up in NZ
Posted 16-Oct-2020 08:52


Microsoft Highway to a Hundred expands to Asia Pacific
Posted 14-Oct-2020 09:34


Spark turns on 5G in Auckland
Posted 14-Oct-2020 09:29


AMD Launches AMD Ryzen 5000 Series Desktop Processors
Posted 9-Oct-2020 10:13


Teletrac Navman launches integrated multi-camera solution for transport and logistics industry
Posted 8-Oct-2020 10:57


Farmside hits 10,000 RBI customers
Posted 7-Oct-2020 15:32


NordVPN starts deploying colocated servers
Posted 7-Oct-2020 09:00


Google introduces Nest Wifi routers in New Zealand
Posted 7-Oct-2020 05:00


Orcon to bundle Google Nest Wifi router with new accounts
Posted 7-Oct-2020 05:00


Epay and Centrapay partner to create digital gift cards
Posted 2-Oct-2020 17:34


Inseego launches 5G MiFi M2000 mobile hotspot
Posted 2-Oct-2020 14:53









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.