CGA and the Apple Store

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Lightbulb

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Geek

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Topic # 152444 26-Sep-2014 17:59

Just wondering - does the CGA apply if I buy a new iphone from the Apple store.

If not probably best to buy direct from NZ ie Vodafone, Spark DSE etc

Also has anyone been able to get an iphone / ipad repair outside the one year warranty period under the CGA.

Also complicated by the fact that extended apple warranties are available.....

RunningMan

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Reply # 1138415 26-Sep-2014 18:20

It applies, assuming it would apply to you anyway.

http://store.apple.com/nz/help/returns_refund

JarrodM

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Reply # 1138416 26-Sep-2014 18:21

The CGA applies if you buy from the NZ apple Store

this link gives an overview of legal stuff http://www.apple.com/nz/legal/statutory-warranty/

Batman

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Reply # 1138425 26-Sep-2014 18:51

It applies. But when you ruby then you will have to challenge the csr who will say there is no such thing bla bla bla pay $$$ to get accessed haha I've never heard of cga

Batman

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Reply # 1138426 26-Sep-2014 18:51

Ring them. Stupid Swype

furlous

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Reply # 1142823 27-Sep-2014 21:32

I had a Apple TV that was out of the 12 month warranty, it wasn't working properly so rang apple NZ, they told me a possible solution but also said is if doesn't work that they will replace it, Apple TV was fine after doing what they said so I didn't get a replacement but they were willing even though it was out of warranty. I was ready to have a argument and give the CGA spiel but they were really nice and helpful unlike when I have to call ISPs with a problem.

tripp

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Reply # 1142881 28-Sep-2014 09:25

RunningMan: It applies, assuming it would apply to you anyway.

http://store.apple.com/nz/help/returns_refund

that is one of the nicest return policy I have seen in a while.