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#320347 3-Aug-2025 12:11
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Anyone else noticed data rating is not happening and data balance is not decreasing? Yesterday no data usage


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SaltyNZ
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  #3399510 3-Aug-2025 13:19
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The usage you see is based on CDRs. The legacy OCS only cuts a CDR at the very end of a data session. After the latest EPC core upgrades which tweaked the way the Diameter charging worked to better hold open idle sessions, our network is ironically now so good that you can go days without your session closing, and causing a CDR to be cut. This means you will often find you have "no" usage for days and then suddenly used many gigs on a single day. We recognise this is a bit annoying but at the moment there is little we can do about it, sorry.





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  #3399520 3-Aug-2025 14:12
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@SaltyNZ Great thanks for clearing that up. Amazed data sessions are not cleared down at least once every 24hours minimum to cut the CDR

 

I just tried power cycle of handset and it looks like that will not end the data session as well (or maybe it did and CDRs just take some time to get rated)


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  #3412692 8-Sep-2025 22:30
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@SaltyNZ has something changed? I see usage is updating almost back to real time




sonyxperiageek
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  #3412763 9-Sep-2025 02:21
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Does anyone else think the latest mobile bills from 2degrees are a bit poorly laid out compared to the old bills? The new ones don't even mention the period the bill is for!





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  #3412792 9-Sep-2025 08:26
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Linux:

 

@SaltyNZ has something changed? I see usage is updating almost back to real time

 

 

 

 

No, but there has been quite a bit of planned work in the last couple of weeks as we move stuff around in preparation to get the last of the gear out of the old data centre on Khyber Pass so that has been dumping traffic every few days.





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