Trouble porting number from Orcon to Kogan

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Trouble porting number from Orcon to Kogan

ChrisNZL

313 posts

Ultimate Geek
+1 received by user: 29

#324592 2-May-2026 12:32

Orcon's been good for many years, but their price+data offering is not cost-effective anymore.

I am trying to port my existing mobile number to Kogan.

After some hours this morning, Kogan's portal says the transfer request has failed.

I never received any confirmation txt on my Orcon SIM.

Additionally, I can't log into https://mobile.orcon.net.nz/ on my desktop - request times out. Making phone calls from the Orcon SIM still works.

(edit: I am able to log into https://www.orcon.net.nz/myorcon/ okay)

2degrees status page says there are self-service issues as of yesterday.

Could this be related? Kogan does not say why the transfer has failed.

chrisvp

28 posts

Geek
+1 received by user: 62

Trusted

2degrees

#3486516 2-May-2026 13:02

Hi Chris, can you reach out with a DM and provide your mobile number or account code and I'll have a look for you? FYI, I'm heading away from 2pm so I'm on limited time until tomorrow :) Ideally I can get your details and get something moving for you.

Regards

ChrisNZL

313 posts

Ultimate Geek
+1 received by user: 29

#3486798 2-May-2026 17:03

chrisvp, thanks for your DM and looking into this.

I tried porting twice today, both times failed.

Chatted with Kogan live support just now. Kogan representative could not initiate the port successfully either.

Kogan has raised a ticket now within their tech team. They hope to get back to me within 3 days.