At the beginnig of August I moved my naked DSL from Slingshot to another provider. All went well until at the end of August Slingshot direct debited my credit card for another month of DSL and iTalk. I phoned them, told them I had moved and their website said if moving DSL do nothing as the new provider would arrange the cutoff. I stressed I did not want italk cut off but still wanted it.
5 or so days later iTalk is cutoff. I had also ported my number of 20 years to them and don't want to lose it. Despite several calls I am still without iTalk. They say they cannot tell me how long it will take to reconnect but probably 5 business days.
That stinks. It was their error and 2 weeks on still nothing and they refuse to tell me anything, just say to wait. They also refuse to transfer me to a supervisor.
If you are remotely considering Slingshot DON'T. They are just a bunch of muppets, polite muppets but muppets all the same!