Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5
shk292
2853 posts

Uber Geek

Lifetime subscriber

  #1952123 5-Feb-2018 17:22
Send private message

Slingshot:

Really sorry the new modem hasn't made it to you yet! I'll follow up with the team and see what we can do to get you sorted until it arrives. If you let me know when works for a callback i'll set that up. Cheers


I'm told the old router should work ok, but after several phone calls and equipment resets I'm now told that a fault has to be raised with Chorus, and will be investigated within 24-72 hours. So this is very frustrating, no internet or phone line for an undefined period due to a failed upgrade. Further frustrating that slingshot won't accept the fault is due to the failed upgrade and refuse to pay for the provision of alternate connectivity in the meantime.
I went through a very similar process when my fibre was first connected, turned out to be a provisioning error but that seemed to be the last thing checked



DjShadow
4084 posts

Uber Geek

ID Verified
Trusted

  #1952143 5-Feb-2018 18:59
Send private message

I hope Spark makes an attempt to match this otherwise I'm starting to feel tempted to pay the $199 break fee


Talkiet
4792 posts

Uber Geek

Trusted

  #1952160 5-Feb-2018 19:59
Send private message

DjShadow:

 

I hope Spark makes an attempt to match this otherwise I'm starting to feel tempted to pay the $199 break fee

 

 

I just checked Skinny's price for gig unlimited. You should too.

 

(And no, it doesn't mean the break fee is waived - I am just pointing out that our value brand is damn sharp on pricing)

 

Cheers- N





Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.




DjShadow
4084 posts

Uber Geek

ID Verified
Trusted

  #1952161 5-Feb-2018 20:05
Send private message

Talkiet:

 

DjShadow:

 

I hope Spark makes an attempt to match this otherwise I'm starting to feel tempted to pay the $199 break fee

 

 

I just checked Skinny's price for gig unlimited. You should too.

 

(And no, it doesn't mean the break fee is waived - I am just pointing out that our value brand is damn sharp on pricing)

 

Cheers- N

 

 

I just had a quick look - $98 for Gig Fibre, that is pretty good!

 

$129 on Bigpipe also...


toejam316
1466 posts

Uber Geek

Trusted
Lifetime subscriber

  #1952163 5-Feb-2018 20:08
Send private message

Talkiet:

 

DjShadow:

 

I hope Spark makes an attempt to match this otherwise I'm starting to feel tempted to pay the $199 break fee

 

 

I just checked Skinny's price for gig unlimited. You should too.

 

(And no, it doesn't mean the break fee is waived - I am just pointing out that our value brand is damn sharp on pricing)

 

Cheers- N

 

 

That's a sharp price indeed - I'm hoping the Bigpipe plans follow suit shortly. I would bite, but that static IP is incredibly handy, remoting in when I'm an idiot and forget something, having a mumble server, etc. are well worth while.





Anything I say is the ramblings of an ill informed, opinionated so-and-so, and not representative of any of my past, present or future employers, and is also probably best disregarded.


DjShadow
4084 posts

Uber Geek

ID Verified
Trusted

  #1952207 5-Feb-2018 22:55
Send private message

I know this is heading off topic but the only drawback I see with Skinny is no pubic IP option, CG-NAT only


ripdog
548 posts

Ultimate Geek
Inactive user


  #1952898 7-Feb-2018 12:42
Send private message

Skinny also has issues with limited peering, right? How are Slingshot's peering arrangements?


 
 
 

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.
shk292
2853 posts

Uber Geek

Lifetime subscriber

  #1952925 7-Feb-2018 13:21
Send private message

Just closing off my experience with this.

 

After a frustrating runaround on Monday, my connection was restored late Monday night.  I asked Slingshot what the problem had been and why it occurred, but all I got back was a rather cryptic "Your ONT was locked" - which was strange given that the ONT was power-cycled three times during the fault finding process.

 

I think there is something wrong with Slingshot's provisioning system: I have had a change of service twice with SS and it has been messed up both times.  Would be interested if @slingshot could confirm what the problem was with this service change and whether the system can be made to work better.

 

Kudos to Slinshot's CSRs who handle impatient customers very well


MyFriendAutism
320 posts

Ultimate Geek

ID Verified
Subscriber

  #1953285 7-Feb-2018 20:02
Send private message

Current Voda(100/20) contract is about to expire.

 

Are current SlingShot Gig users happy with their service?, esp with international video streaming. I watch IPTV 24/7 (500-600gb per month) and quite happy with Voda but at the current SS Gig price I might change but am worried about SS blocking/ excessive buffering.


gmball
568 posts

Ultimate Geek


  #1953353 7-Feb-2018 22:17
Send private message

mrbbi:

 

Current Voda(100/20) contract is about to expire.

 

Are current SlingShot Gig users happy with their service?, esp with international video streaming. I watch IPTV 24/7 (500-600gb per month) and quite happy with Voda but at the current SS Gig price I might change but am worried about SS blocking/ excessive buffering.

 

 

 

 

When I last looked, if you have your mobile with Voda, their gig fibre plan is $99 per month so could be worthwhile investigating. Most players now moving to sub $100 for their gig plans, Slingshot, Vodafone, Skinny (Skinny $98 for gig fibre). 


prob
225 posts

Master Geek


  #1958435 15-Feb-2018 09:24
Send private message

I take it that Slingshot want to lock you into a 12 month term? I have a fast router / modem and don't need a new one if I get a faster connection. Has anyone persuaded them to not impose the 12 month term?


KillerHulk
348 posts

Ultimate Geek


  #1958666 15-Feb-2018 16:44
Send private message

Orcon also got to $109.95 for gig





I Eat Dumbbells for Breakfast


cryan209
18 posts

Geek

ID Verified

  #1970939 7-Mar-2018 22:43
Send private message

Does anyone know if the Slingshot Gig plan is PPPoE or IPoE?

 

The supplied router is configured for IPoE but the info on slingshots website points to them using PPPoE

 

thanks!


Slingshot
1004 posts

Uber Geek

Trusted
Slingshot

  #1971117 8-Mar-2018 11:15
Send private message

cryan209:

 

Does anyone know if the Slingshot Gig plan is PPPoE or IPoE?

 

The supplied router is configured for IPoE but the info on slingshots website points to them using PPPoE

 

thanks!

 

 

 

 

Hi there,

 

 

 

Our modems are preconfigured so that they don't need any customer intervention to get online. There are multiple access methods and the modem is designed to ensure that every access method will work. If you are on fibre then it is likely you will connect with IPoE, however, pppoE fallback is also possible. If you are wanting to use a  non slingshot supplied router and you are having issues then just double check the wan interface is using VLAN10. Let me know if you have any further questions!

 

 

 

Cheers!





Sounddude
I fix stuff!
1928 posts

Uber Geek

Trusted
2degrees
Lifetime subscriber

  #1971124 8-Mar-2018 11:28
Send private message

ripdog:

 

Skinny also has issues with limited peering, right? How are Slingshot's peering arrangements?

 

 

We are one of the better peered ISP's. We openly peer.

 

 

 

Also no CGNAT on Slingshot


1 | 2 | 3 | 4 | 5
View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.