Orcon international performance

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Orcon international performance

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248 posts

Master Geek

Trusted

#162449 5-Sep-2008 13:07

Hi guys,

Sorry, i am offsite this week, but I will drop the tech guys an email and see if I can get an update for you.

If not I will look into it first thing on Monday and post an update.

bj84

2 posts

Wannabe Geek

#162498 5-Sep-2008 15:30

So - what about just downloading email; has this topic discussed that, too ?
I am trying to download my email while I am in Melbourne but this week it has been slower-than-slow = dribble.net more like it.
You can just imagine the disparaging comments my Aussie friends make about '3rd world little ole Noo Zilland' as a result.
Is Orcon 'throttling' email being downloaded overseas, too ?!
It doesn't look like throttle as the data trasmission is totally hap-hazard and fragmented = NOT any continuous stream, according to my traffic monitor programs.

BJ

brookz

215 posts

Master Geek
+1 received by user: 17

#162541 5-Sep-2008 17:49

No problems here :O When it all went to sh!t before I was copping it big time but I guess i'm lucky this time round XD

pyronical

150 posts

Master Geek
+1 received by user: 1

#162543 5-Sep-2008 17:59

brookz: No problems here :O When it all went to sh!t before I was copping it big time but I guess i'm lucky this time round XD

Same, my connection is very good atm. *touches wood several times*

sparkee

38 posts

Geek

#162546 5-Sep-2008 18:28

pyronical:
brookz: No problems here :O When it all went to sh!t before I was copping it big time but I guess i'm lucky this time round XD

Same, my connection is very good atm. *touches wood several times*

Same here no problems.
Wonder if it is just common to one exchange?
Cant tell as not everyone says which exchange they are on.
On Glenfield exchange here.

Little

83 posts

Master Geek
+1 received by user: 6

#162548 5-Sep-2008 19:00

All good here, on Glenfield exchange.

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networkn

Networkn
32871 posts

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+1 received by user: 15466

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Trusted

Lifetime subscriber

#162558 5-Sep-2008 19:57

Blockhouse Bay

engty

33 posts

Geek

#162698 6-Sep-2008 23:16

I'm playing Warhammer Online too, but Orcon's peak time performance is very laggy. I get disconnected so much it's not funny. Playing other times in the morning and afternoon is fine. I'm on the Zeroshock plan, but Online gaming is not very bandwidth heavy.

Logged tickets to Orcon, very slow response and not getting anywhere ...

pyronical: For those of you who are looking playing Warhammer Online and are worried about Orcon's international performance, here is promising trace route to the Australian based (Darklands) server:

Tracing route to ea-mel-gw.aspac.customer.alter.net [221.133.202.162]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 24 ms 24 ms 23 ms 60.234.8.201
3 24 ms 24 ms 22 ms ge-0-0-4-0.cre1.nct.orcon.net.nz [121.98.9.1]
4 26 ms 46 ms 23 ms ge-1-3-0-200.cr2.nct.orcon.net.nz [60.234.9.4]
5 24 ms 24 ms 26 ms 203.21.31.121
6 24 ms 24 ms 24 ms so-3-0-0.XR2.AKL1.ALTER.NET [210.80.38.149]
7 39 ms 39 ms 39 ms 0.ge-7-1-0.XT4.SYD2.Alter.Net [210.80.34.62]
8 44 ms 41 ms 42 ms 0.so-0-2-0.XL2.MEL1.Alter.Net [210.80.33.218]
9 50 ms 50 ms 51 ms 210.80.34.230
10 51 ms 51 ms 51 ms ea-mel-gw.aspac.customer.alter.net [221.133.202.162]

This was done during peak time on my Orcon LLU/ADSL2+ plan.

Rambaldi

231 posts

Master Geek
+1 received by user: 29

#162700 6-Sep-2008 23:56

Forgot to mention with World of Warcraft and Ventrilo, the lag and disconnects only happen during peak time, daytime, afternoon and very late at night are fine. Basically when traffic is shaped, gaming/vent go to the toilet.

engty

33 posts

Geek

#162715 7-Sep-2008 08:36

Rambaldi: Forgot to mention with World of Warcraft and Ventrilo, the lag and disconnects only happen during peak time, daytime, afternoon and very late at night are fine. Basically when traffic is shaped, gaming/vent go to the toilet.

Yeah I have a suspicion that Orcon is doing that, but pretty sucks that online gaming is affected. Orcon first line support is pretty much clueless when I tell them about this. Not having a great Orcon internet experience at all ...

Beretta

27 posts

Geek

#162717 7-Sep-2008 08:45

For what it's worth I thought I'd add that my contact with Orcon support thus far on my speed issues (other than the de-prioritisation thing) is actually very good.

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brookz

215 posts

Master Geek
+1 received by user: 17

#162724 7-Sep-2008 09:32

engty:
Rambaldi: Forgot to mention with World of Warcraft and Ventrilo, the lag and disconnects only happen during peak time, daytime, afternoon and very late at night are fine. Basically when traffic is shaped, gaming/vent go to the toilet.

Yeah I have a suspicion that Orcon is doing that, but pretty sucks that online gaming is affected. Orcon first line support is pretty much clueless when I tell them about this. Not having a great Orcon internet experience at all ...

You need to talk to corporate support, I found them to be great! They knew what I was talking about and pretty much made the first line of customer support look like supermarket clerks...

Rambaldi

231 posts

Master Geek
+1 received by user: 29

#162736 7-Sep-2008 11:08

brookz:
engty:
Rambaldi: Forgot to mention with World of Warcraft and Ventrilo, the lag and disconnects only happen during peak time, daytime, afternoon and very late at night are fine. Basically when traffic is shaped, gaming/vent go to the toilet.

Yeah I have a suspicion that Orcon is doing that, but pretty sucks that online gaming is affected. Orcon first line support is pretty much clueless when I tell them about this. Not having a great Orcon internet experience at all ...

You need to talk to corporate support, I found them to be great! They knew what I was talking about and pretty much made the first line of customer support look like supermarket clerks...

Done, multiple times, the engineers are away that the traffic is being affected by de-prioritisation, but for the last 6+ months haven't been able to get the system to tell the difference between that and p2p traffic. The only reason this got fixed last time, is because they ordered much more international bandwidth as a band-aid for the problem. Now that Orcon don't have enough international bandwidth again, the problem has come back.

BazNZ

258 posts

Ultimate Geek
+1 received by user: 6

#162900 7-Sep-2008 18:35

Orcon for gaming sux. I'm getting that much delay I'm at a disadvantage against other players. I'm about to sign up with a new ISP once I've decided on which one. I want an ISP that does International gaming without lag, delay latency. I want an ISP with Home Phoneline, Tolls and a Max/Max Broadband plan without Orcon traffic management!!!!! Who is the best ISP for this?

manhinli

2483 posts

Uber Geek
+1 received by user: 4

Trusted

#162902 7-Sep-2008 18:40

BazNZ: Orcon for gaming sux. I'm getting that much delay I'm at a disadvantage against other players. I'm about to sign up with a new ISP once I've decided on which one. I want an ISP that does International gaming without lag, delay latency. I want an ISP with Home Phoneline, Tolls and a Max/Max Broadband plan without Orcon traffic management!!!!! Who is the best ISP for this?

If you want one company to do them all, there are only a handful:

Telecom
Vodafone
TelstraClear
Slingshot
Snap
Compass

Traffic management is hard to consider into though.

New Zealand Connections has both telephone and Internet plans.

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