Orcon+ Network Launched (LLU)

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#116758 15-Mar-2008 10:07

Duncan mentioned previously in the thread that their true VoIP product is coming soon - and you've got a good point regarding the second line, I'd be interested to hear about this as well...

Aloha

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#116763 15-Mar-2008 10:38

PenultimateHop:
(And what is G Pond? Some kind of passive networking over frogs?)

Sure the author of the article was under the influence of alcohol or something... :)
GPON - G Pond

I is a kollege stoodent. Bee nice.

duncanblair

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#116852 15-Mar-2008 19:03

willnz: Hey Duncan,

Could you please clarify something for me -

I'm currently on the Orcon Friends & Family package (FS/FS 40GB), and would like to increase the data allowance. However, I'd like to keep the line with Telecom for now, so is it possible to have Orcon+ and still retain Telecom's homeline service?

Also, since the homeline provided by Orcon is essentially VoIP delivered as POTS, has any testing been done relating to monitorerd alarms, faxing, and the likes?

Cheers :)

Hi guys,

Been out enjoying the sun today (and a bit of time off!) so sorry for not getting to all your questions. Any I don't answer now I will get to on Monday.

On the above -there is no way to take Orcon+ Broadband without taking an Orcon line, as the copper pair is connected to our equipment. it is an all or nothing scenario.

And yes, we have had trialists using both monitored alarms and faxes, and while there were certainly some bugs that needed to be ironed out we addressed those during the trial.

Cheers,
Duncan Blair
Group Product Manager
Orcon

duncanblair

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#116853 15-Mar-2008 19:04

willnz: Nokia Siemens Networks provides most, if not all, of their gear, from what I understand.

Correct.

Duncan Blair
Group Product Manager
Orcon

willnz

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#116856 15-Mar-2008 19:21

Thanks Duncan :)

The website states that the Non-LLU plans are only available outside the Orcon+ network coverage area - therefore I'm not able to change my non LLU plan online anymore to increase my data allowance, but is this possible at all (through the helpdesk etc) or am I stuck with what I've got without changing the homeline over to Orcon too?

Good to hear faxing/monitored alarms are working

aether22

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#117042 17-Mar-2008 00:16

BTW, the freestyle purchasing of data blocks (even better non-expiring (or slow to expire) blocks, ohhhh ahhhh ;) would be very much appreciated here!

So since you asked put me as one strong vote down, thanks.

Telecom has used confusion as it's chief marketing tool. And that's fine you could argue that's all of us keep calling prices up and get those revenues, high margin businesses keeping going for a lot longer than would have been the case. But at some level whether they consciously acknowledge it or not customers know that's what the game has been. They know we are not being straight up. Theresa Gattung

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Lurch

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#117060 17-Mar-2008 07:35

Currently with Orcon on the $79.95 a month deal (free phone line for a year / 20GB cap) My year is coming to it's end very quickly and going by the website I notice that the forest hill exchange is not even listed.

Will the Forest Hill exchange be on the list and if so when? I'm not looking forward to paying over a $100 a month for internet and phone. (Naked DSL here I come??).

Although going by:

Purple+ - 10GB data, no homeline, $79.95 per month
Gold+ - 10GB data, with homeline (unlimited national calling - calls up to 1 hour in length), $99.95 per month
Platinum+ - 25GB data, with homeline (same as above), including rent of "Orcon Homehub", $119.95 per month

Naked DSL might be the better option... Gold+ $99.95 vs xnet fusion $79.95 (10GB data). Not to mention p2p/ftp stuff is/appears to be throttled on Orcon but thats a different topic.

As a side note, I find it quite funny that the photo in the article http://stuff.co.nz/4437935a28.html has ihug gear in the background ;)

staticnz

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#117061 17-Mar-2008 07:36

aether22: BTW, the freestyle purchasing of data blocks (even better non-expiring (or slow to expire) blocks, ohhhh ahhhh ;) would be very much appreciated here!

So since you asked put me as one strong vote down, thanks.

I'd also like to add my vote for freestyle purchasing of data blocks :)

rhysb

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#117094 17-Mar-2008 09:45

staticnz:
aether22: BTW, the freestyle purchasing of data blocks (even better non-expiring (or slow to expire) blocks, ohhhh ahhhh ;) would be very much appreciated here!

So since you asked put me as one strong vote down, thanks.

I'd also like to add my vote for freestyle purchasing of data blocks :)

Another vote here.

aether22

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#117105 17-Mar-2008 09:59

duncanblair I am interested to hear if there is demand for the 'buy as you go' option - as we have considered this. So if this is something that people are interested in please let me know.

Thought I would add that as for nonexpiring data blocks (since that would be so cool!), and since I doubt greatly that you would consider them maybe alternatives such as:

Datablocks which last 2 months from purchase
Or pay $50? to upgrade your account so data blocks do not expire at all/so fast?

duncanblair

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#117112 17-Mar-2008 11:59

willnz:
Radiotron: One question, for Duncanblair, while I'm not in area for LLU just yet (Te Atatu), I understand that Orcon have a resale agreement with Vodafone for mobile service (moderator, please move this post if I have the wrong forum). Having been a 021 customer since Bellsouth era, when will Orcon be able to offer a complete package: landline, ADSL and mobile, in one neat little wrapper? Sometime time ago, when 021 coverage was a bit rubbish in Te Atatu North, I looked at a move to Telecom, and canned the idea when I realised that the plans were essentially the same and that I was dealing with a duopoly that would not budge on price. Vodafone since improved the coverage, but I'm stuck with an old plan (Get 200) as I don't see a viable replacement at the magic $30 mark that gets me the off-peak airtime to any NZ number. Do Orcon plan to enter the mobile arena anytime soon, to compliment the new LLU (and not so LLU) plans?
Comments anyone?

Orcon Mobile is coming very soon - I believe the last official word was February, but it looks like it's been delayed again, presumably they are still negotiating the final details with Vodafone (and Paul Brislen might be trying to intimidate them out of the market with his ninjas and black helicopters )

EDIT:
While we're on the subject of Mobile (which is a little OT for this discussion, so if it goes much further probably wise to start a new thread), I know you're not able to disclose any plan information just yet Duncan, but are you able to comment on the market Orcon Mobile will be targeting? What I'm trying to get at is, will the plans be more "low cost" plans, or will they be aimed at the higher end of the market?

I think Mobile probably is a seperate topic, however I will just add that we are still working on our mobile offering. There has been some delay (obviously) on that February date. We ran into some problems with Vodafone which we are now working through. We hope to have these resolved in the near future.

Not prepared to comment on the type of plans that we planning to offer just yet sorry Will.

Cheers,
Duncan Blair
Group Product Manager
Orcon

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duncanblair

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#117113 17-Mar-2008 12:05

sbiddle: Where is Orcon's VoIP offering? While offering a POTS service is great what about those customers who want a true SIP service and use SIP phones rather than sticking with analogue phones? I thought that it was supposed to be launched at the same time?

Will a customer be able to receive 2 phone lines if they require them using the new LLU pots service? I'm guessing that this isn't going to be a service that will be available due to the high cost of the 2nd copper pair from Telecom.

VoiP offering to be delivered shortly, keep an eye out. We definitely want to look after the people you are describing.

We currently haven't defined a product for a second copper pair, to be honest we don't really expect demand for it. We will be addressing this with a different product.

Of course you could order one line with (for example) Gold+ and one with Purple+ giving you two broadband lines, one with POTs calling - however I guess that what you are describing is possibly one line for broadband and one line for voice (perhaps?).

Again though, if there are people who want this, let me know. Happy to hear this kind of feedback.

Cheers,
Duncan Blair
Group Product Manager
Orcon

old3eyes

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#117121 17-Mar-2008 12:46

duncanblair:

I think Mobile probably is a seperate topic, however I will just add that we are still working on our mobile offering. There has been some delay (obviously) on that February date. We ran into some problems with Vodafone which we are now working through. We hope to have these resolved in the near future.

Not prepared to comment on the type of plans that we planning to offer just yet sorry Will.

Cheers,
Duncan Blair
Group Product Manager
Orcon

Thanx for the update on Cell system. Just hope it doesn't end up like the TelstraClear / Vodafone shambles last year..

Regards,

Old3eyes

sbiddle

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#117126 17-Mar-2008 13:07

duncanblair:

We currently haven't defined a product for a second copper pair, to be honest we don't really expect demand for it. We will be addressing this with a different product.

Of course you could order one line with (for example) Gold+ and one with Purple+ giving you two broadband lines, one with POTs calling - however I guess that what you are describing is possibly one line for broadband and one line for voice (perhaps?).

Again though, if there are people who want this, let me know. Happy to hear this kind of feedback.

Cheers,
Duncan Blair
Group Product Manager
Orcon

I was just primarily look at the perspective of a household that wants two phonelines. Obviously delivering a true VoIP solution is the simplest and easiest way to do this but I was just curious if this could be done with two incoming POTS lines so one would be broadband+pots and the other POTS only. I am guessing that you're obviously going to have to rent two pairs from Telecom which would make the pricing of a 2nd POTS line completely unrealistic compared to a VoIP solution over ADSL.

aether22

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#117146 17-Mar-2008 14:29

Duncan, I understand faxibility is coming, but probably not in time for me (I'm joining from early April)

But do you maybe have a trial of it, since I would dearly love not to have to lose the faxibility number (which is being used as a normal phone number by everyione here other than me and they are angry at me for losing it).

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