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705 posts

Ultimate Geek

#153647 3-Oct-2014 15:41
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Anyone else having issues with delays between 2degrees and vodafone at the moment?
Messages seem to be getting delayed over the last 2 days from 10minutes to over an hour

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1537 posts

Uber Geek


  #1148108 6-Oct-2014 11:19
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Hi skewt

Text delivery can depend on a number of factors, location, phone connectivity to the network, outages, the sender or recipient being out of coverage.  

So we can follow up on this please can you PM us details on this please - 

Your number
The number(s) that text you
Date/time the text was sent and when it was delivered
Where you and the sender were when the text was sent?
Were all texts delayed or just Vodafone? 
Were you roaming at the time? 
Your phone make/model

We can then raise this with our Tech Support team to look into. 

Many thanks

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