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2 posts

Wannabe Geek

#190798 12-Jan-2016 18:55
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Long story short, I have the old genius modem/router but it always disconnects my work vpn after a few minutes. I asked orcon politely if I could get a different modem and was firmly told no. Last week the old genius modem got hacked and was providing dodgey dns to the dhcp clients. I looked at the config and couldn't see any dns settings manually configured, after performing a factory reset on it, it no longer did this but I'm no longer confident in it, I'm not sure if the firmware is compromised or not. So I thought an option would be to get a non orcon branded NF4V given that its what orcon hand out now and would have the best chance of being compatible.

Orcon helpdesk has told me that I'll never be able to use VOIP on this modem because it requires the mac/serial of the modem that is provided by them.

So 3 questions.
1. is the above true re mac/serial
2. Can I get the original genius modem to provide voip functionality via another modem or is it the WAN mac that they are looking at?
3. Can I configure the non orcon branded NF4V to support the voip service? if so can anyone provide information on the config

After browsing these forums I have got it to the point with the NF4V where the voip service registers, I get dial tone and can make outbound calls. But inbound calls go straight to voicemail. Am I missing a simple config item or is it just not possible without an orcon supplied modem? I'm hoping that if it is possible then someone could provide a few screenshots of how orcon configures the sip settings. Or is it possible to use orcons provisioning server with this modem to get their firmware and if so what settings would I be using the in tr069 config?


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109 posts

Master Geek

  #1468654 12-Jan-2016 19:08
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Orcon read the MAC number and serial numbers of the modems that connect to them. If they don't match, they won't work. That is what I believe. At least with fibre that is. When I upgraded they wanted the serial numbers of the new modem to check they were correct. Once I plugged it in they could read the numbers and had to configure their end for it to receive internet service on my account.

I fix stuff!
1813 posts

Uber Geek

Lifetime subscriber

  #1468951 13-Jan-2016 10:10
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We don't block, we just don't support it.


8383 posts

Uber Geek


  #1468982 13-Jan-2016 10:53
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Maybe time to move from Orcon to Spark naked unlimited and port your number to 2Talk..



2 posts

Wannabe Geek

  #1469110 13-Jan-2016 15:04
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Ok Cheers guys, good to know that nothing is blocking it. Just a matter of figuring out what I've got configured wrong.

After working for xtra back in the day I vowed I'd never use telecom/spark again :D

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