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175 posts

Master Geek

#194948 31-Mar-2016 12:08
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Is anyone else experiencing a huge increase in spam via the iServe email servers?

Something changed at about the same time they changed spam filters from Death2Spam to CanIt.
They appear to have stopped grey-listing too, as spoofed email is coming through thick and fast.


Is anyone else seeing this please?

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1905 posts

Uber Geek

  #1523349 31-Mar-2016 14:28
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I've just had a client call to say that he can't access his iServe mailbox, says something about server not responding.


Everything seems to be ok for me, so I told him to wait a couple of hours and then try again in case it's some temporary thing.


Anyone else having issues?


175 posts

Master Geek

  #1523507 31-Mar-2016 19:06
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Hi, haven't had any email problems myself nor any from clients.  Hope your client's is fixed now.


9714 posts

Uber Geek

Lifetime subscriber

  #1523508 31-Mar-2016 19:14
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 i have has a similar issue with xtra and yahoo over maybe the last 2 weeks

16347 posts

Uber Geek

  #1523512 31-Mar-2016 19:16
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I have noticed that their webmail is blacklisted, and I can't even BCC myself, as it bounces back saying the server has been blacklisted. I reported it but yet to hear anything, their email support seems MIA these days. I have also had a lot of spam, probably about 20 a day, but someof it is getting caught by the canit system. But it is also blocking a  lot of legitimate emails, which I have to go in and whitelist. I did have a client last week who also said they were getting a lot more spam coming through.  


Does anyone know if they are charging for the canit spam protection? If you go onto the screen to  add it, it says it will cost for each mailbox you add it to, on a monthly fee, but is this actually being charged for? It is normal these days for email spam protection to be included with the hosting at no additional cost.

1828 posts

Uber Geek
Inactive user

  #1523557 31-Mar-2016 20:56
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Yup I've been getting 5 to 6 spam emails a day requesting bill payments and the like all with infected .zip attachments 

9714 posts

Uber Geek

Lifetime subscriber

  #1523561 31-Mar-2016 21:10
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sounds like its not just Orcon happening with xtra too

285 posts

Ultimate Geek

  #1523661 1-Apr-2016 05:25
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Been getting lots over the last few weeks. I have my spam filter set to 5.0 and these are coming through as 2.6.




In the last few days, Orcons antispam filter appears to be getting them.


1905 posts

Uber Geek

  #1523675 1-Apr-2016 07:43
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My client let me know that his emails came right all by themselves.


644 posts

Ultimate Geek

  #1530591 12-Apr-2016 11:50
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I'm in the same boat.. lots of spam getting caught by the spam filter but there's at least 3-5 that slip through into my inbox each day.. was surprising to see really, i've never had any spam delivered to my mailbox for a good 10+ years using it.. 

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