Orcon - International Speeds

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Orcon - International Speeds

wownerf

25 posts

Geek

#19608 23-Feb-2008 16:34

Hi,

Is anyone else having issues with Orcon's international speeds ??

It was fine yesterday but today, speeds from certain sites are really slow - like 5kbs

100 Pings to www.google.com results in a 15% packet loss and an avg speed of 235ms

A DSLReports.com test had 24% packet loss
http://img521.imageshack.us/my.php?image=orconspeediq2.jpg

Anyone else experiencing this ??

Cheers

wownerf

>> Edited to add link to img from dslreports showing packet loss

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573 posts

Ultimate Geek

Trusted

#112508 23-Feb-2008 17:32

Yeah, I'm getting a bit of packet loss - and now that you mention it international speeds seem horrible too. Problem looks like it's at AsiaNetCom though - anyone on other providers having any issues?

mushookees

1 post

Wannabe Geek

#112571 23-Feb-2008 23:42

i too have been having problems with orcon

trcroute i see it hops from 11 ms to 200 at asianetcom :(

its been like this the whole day, hopefully it gets fixed soon

Glazza

279 posts

Ultimate Geek

Trusted

#112579 23-Feb-2008 23:57

Not using Orcon, but using Asianet as the international provider without any issues:

Reply from 72.14.253.99: bytes=32 time=249ms TTL=240
Reply from 72.14.253.99: bytes=32 time=239ms TTL=240
Reply from 72.14.253.99: bytes=32 time=246ms TTL=240
Reply from 72.14.253.99: bytes=32 time=254ms TTL=240
Reply from 72.14.253.99: bytes=32 time=258ms TTL=240
Reply from 72.14.253.99: bytes=32 time=239ms TTL=240

Ping statistics for 72.14.253.99:
    Packets: Sent = 169, Received = 168, Lost = 1 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 237ms, Maximum = 349ms, Average = 248ms

7    29 ms    28 ms    21 ms gi1-0.405.gw1.akl1.asianetcom.net [202.147.41.165]
8    26 ms    34 ms    22 ms gi9-3.gw1.akl1.asianetcom.net [202.147.55.209]

cokemaster

Exited
4930 posts

Uber Geek

Retired Mod

Trusted

Lifetime subscriber

#112581 24-Feb-2008 00:04

Non asia netcom connection:
PING 72.14.253.99 (72.14.253.99): 56 data bytes
64 bytes from 72.14.253.99: icmp_seq=0 ttl=232 time=191.031 ms
64 bytes from 72.14.253.99: icmp_seq=1 ttl=232 time=189.910 ms
64 bytes from 72.14.253.99: icmp_seq=2 ttl=232 time=190.417 ms
64 bytes from 72.14.253.99: icmp_seq=3 ttl=232 time=190.446 ms
64 bytes from 72.14.253.99: icmp_seq=4 ttl=232 time=222.354 ms
64 bytes from 72.14.253.99: icmp_seq=5 ttl=232 time=190.378 ms
^C
--- 72.14.253.99 ping statistics ---
6 packets transmitted, 6 packets received, 0% packet loss
round-trip min/avg/max/stddev = 189.910/195.756/222.354/11.899 ms

webhosting

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sudo

391 posts

Ultimate Geek

#112586 24-Feb-2008 01:09

Yep, tried to run Windows update using an Orcon connection on a couple boxes and it kept timing out.

Works fine on my Ihug connection

OmniouS

423 posts

Ultimate Geek

Trusted

Lifetime subscriber

#112680 24-Feb-2008 14:27

I am also experiencing slow international speed and packet loss. -Orcon here as well

I tried playing World of Warcraft for a while before and it was unplayable on a US East realm but was fine on a US West one :/

Edit:wow, Ive been using pingplotter and the packet loss is really really bad.

Kept tracing to google.com and there is packet loss along most of the path starting from 60.234.9.1 ge-0-3-0-200.cr1.nct.orcon.net.nz

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dan

1134 posts

Uber Geek

Lifetime subscriber

#112688 24-Feb-2008 15:13

Same here on Orcon, int traffic is painful, hope they get it sorted soon been a few days now.

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

NoIdea

1 post

Wannabe Geek

#112693 24-Feb-2008 15:24

Having the same problem with slow international speeds for a few days now. Sort it out Orcon!

old3eyes

9120 posts

Uber Geek

Subscriber

#112839 25-Feb-2008 09:10

Glad it wasn't just me. I was getting about 3Mbits Intl yesterday afternoon but at about 6.00 PM it dropped to less than dial up speed. Ran speed test locally and all was fine.. Haven't tried it today..

Regards,

Old3eyes

OmniouS

423 posts

Ultimate Geek

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#112854 25-Feb-2008 10:44

Performance is still poor!

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old3eyes

9120 posts

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Subscriber

#112905 25-Feb-2008 12:42

OmniouS: Performance is still poor!

http://www.orcon.net.nz/system_status/

Current Issues
International Traffic

Orcon Internet wish to advise customers that we are currently experiencing degraded service affecting international traffic to the USA. Symptoms include higher than normal latency or slow traffic to US links.

This issue has been escalated with our external Vendor and are currently investigating. We will keep you updated with progress.

Regards,

Old3eyes

wownerf

25 posts

Geek

#112914 25-Feb-2008 13:04

Well at least they have finally recognised there is a problem.
I rang 3 times over the weekend, and the helpdesk kept saying it was a fault on my end.
Two of them didnt even know what 'packet loss' was !!!
Oh well, hopefully they get it fixed up soon.

OmniouS

423 posts

Ultimate Geek

Trusted

Lifetime subscriber

#112929 25-Feb-2008 13:46

old3eyes:
OmniouS: Performance is still poor!

http://www.orcon.net.nz/system_status/
Current Issues
International Traffic

Orcon Internet wish to advise customers that we are currently experiencing degraded service affecting international traffic to the USA. Symptoms include higher than normal latency or slow traffic to US links.

This issue has been escalated with our external Vendor and are currently investigating. We will keep you updated with progress.

Thanks, old3eyes! I had been checking that page on and off for the last 2 days but kinda stopped when nothing changed ;P

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psychnurse

329 posts

Ultimate Geek

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#113399 27-Feb-2008 19:31

old3eyes:
OmniouS: Performance is still poor!

http://www.orcon.net.nz/system_status/
Current Issues
International Traffic

Orcon Internet wish to advise customers that we are currently experiencing degraded service affecting international traffic to the USA. Symptoms include higher than normal latency or slow traffic to US links.

This issue has been escalated with our external Vendor and are currently investigating. We will keep you updated with progress.

Cheers this would explain my ugly ping with ICONZ.

smileynz

63 posts

Master Geek

ID Verified

#113999 1-Mar-2008 19:53

I'm still getting bad pings to aussie.

Target Name: atm3-1-0-2.sn1.optus.net.au
         IP: 202.139.18.17
Date/Time: 1/03/2008 7:48:00 p.m. to 1/03/2008 7:48:23 p.m.

1    1 ms    0 ms    0 ms    1 ms    0 ms    0 ms    0 ms    1 ms    1 ms N/A     [192.168.1.254]
2   *       38 ms   38 ms   38 ms   38 ms   38 ms   38 ms   38 ms   38 ms N/A     [60.234.8.18]
3   37 ms   37 ms   37 ms   37 ms   40 ms N/A      37 ms   37 ms   38 ms N/A     ge-0-3-0-200.cr1.nct.orcon.net.nz [60.234.9.1]
4   39 ms   39 ms   39 ms   38 ms   38 ms   85 ms   38 ms   38 ms   38 ms N/A     [203.21.31.121]
5   41 ms   39 ms   39 ms   39 ms   40 ms   39 ms   85 ms   39 ms   39 ms N/A     so-3-0-0.XT1.AKL1.ALTER.NET [210.80.38.133]
6   39 ms   39 ms   39 ms   38 ms   38 ms   38 ms   38 ms   38 ms   38 ms N/A     so-2-0-0.BR1.AKL1.ALTER.NET [210.80.38.122]
7 182 ms 145 ms 112 ms 114 ms 239 ms 220 ms 263 ms   *      228 ms N/A     atm3-1-0-2.sn1.optus.net.au [202.139.18.17]

Ping statistics for atm3-1-0-2.sn1.optus.net.au
Packets: Sent = 10, Received = 9, Lost = 1 (10.0%)
Round Trip Times: Minimum = 112ms, Maximum = 263ms, Average = 186ms

anyone know whats going on. i used to get below 100 ping to aussie??? is it worth contacting orcon??

i have now submitted a ticket but i doubt they will get back to me.

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