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57 posts

Master Geek
+1 received by user: 4


# 214077 26-Apr-2017 23:50
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Hi

 

How exactly do I go about changing plans on the slingshot website? I currently have 100/20 with landline for $100.95 but don't need the landline anymore. When I remove it from the website, the price only comes down to $94.95 while on the home page I see the price is $84.95.

 

Under my account I am seeing this alternative pricing:

 

https://www.slingshot.co.nz/assets/files/SS-Fibre_100-20-Naked-alt.pdf?v0.10.21

 

And when I am not logged in I see:

 

https://www.slingshot.co.nz/assets/files/SS-Fibre_100-20-Naked.pdf?v0.10.21

 

Is it not possible to upgrade to these new plans?

 

 

 

And the other question is regarding wiring insurance. The website says its recommended but the help page only mentions it covering broadband and phone line so is it actually needed for a fibre connections? 

 

 

 

Thanks


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2271 posts

Uber Geek
+1 received by user: 709

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  # 1771002 27-Apr-2017 04:07
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 Have you called them to ask?


6633 posts

Uber Geek
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Lifetime subscriber

  # 1771055 27-Apr-2017 08:27
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You don't need wiring maintenance for fibre.

 

As for calling them, in my opinion if you need to call an ISP (other than for a fault) then they've failed.


 
 
 
 


3311 posts

Uber Geek
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  # 1771065 27-Apr-2017 08:44
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I wonder if its contract vs non contract customers for the price difference.

 

 

 

Are you currently on a contract with slingshot?


1002 posts

Uber Geek
+1 received by user: 58

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Slingshot

  # 1771155 27-Apr-2017 11:19
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Username1:

 

Hi

 

How exactly do I go about changing plans on the slingshot website? I currently have 100/20 with landline for $100.95 but don't need the landline anymore. When I remove it from the website, the price only comes down to $94.95 while on the home page I see the price is $84.95.

 

Under my account I am seeing this alternative pricing:

 

https://www.slingshot.co.nz/assets/files/SS-Fibre_100-20-Naked-alt.pdf?v0.10.21

 

And when I am not logged in I see:

 

https://www.slingshot.co.nz/assets/files/SS-Fibre_100-20-Naked.pdf?v0.10.21

 

Is it not possible to upgrade to these new plans?

 

 

 

And the other question is regarding wiring insurance. The website says its recommended but the help page only mentions it covering broadband and phone line so is it actually needed for a fibre connections? 

 

 

 

Thanks

 

 

 

 

Hi there,

 

The advertised prices come with new contract terms, the options via My Slingshot don't. If you are out of contract and keen to move to one of the newer options just give our sales team a bell or send us a message here.

 

Wiring insurance is helpful on Fibre if you have a homeline running through a jackpoint. In your case, doesn't sound like it's needed.

 

Cheers







57 posts

Master Geek
+1 received by user: 4


  # 1771626 28-Apr-2017 01:05
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Thanks for the clarification. I am out of contract and I have sent you a PM.


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