Flip: Minutes Available Minutes Used are reversed.

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Flip: Minutes Available Minutes Used are reversed.

Possum

240 posts

Master Geek
+1 received by user: 3

#225764 4-Dec-2017 21:14

Just checking a Flip Bill for a Friend. Just 4 days into her new bill and she has only 3 minutes available and 57 used. I downloaded her usage which says she has used a total of 3 minutes. She has made 9 mobile calls all well under a minutes long. (She rings me I ring her back stuff)

Is there a computer issue ? The poor girl is looking at spark. As an Ex flip customer ( I needed a static IP) I suggested Flip to her and am familiar with the billing process.

Is anyone else having a issue like this.

Cheers Possum..

PhantomNVD

2619 posts

Uber Geek
+1 received by user: 759
Inactive user

#1912996 4-Dec-2017 21:36

Sounds like a. Awesome error to me... the more you use the more you have?

Sign me up! Thanks 😎

Flip

14 posts

Geek

Trusted

Flip

#1914373 7-Dec-2017 09:28

Hi there,

That sounds like a pretty strange issue! Flick me a PM with your friend's account details and I'll see what I can find out - just bear in mind that if you aren't authorised on the account I won't be able to discuss the details with you.

Cheers!