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ronw

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#248630 3-Apr-2019 07:56
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Orcon seems to be down in Browns Bay area. Can anyone confirm
Thanks




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michaelmurfy
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  #2209927 3-Apr-2019 07:59
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It is a Chorus outage - https://www.chorus.co.nz/outages 





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gehenna
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  #2209978 3-Apr-2019 09:09
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Seems to happen a lot in that area, or am I mis-remembering? 


ronw

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  #2210102 3-Apr-2019 13:43
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I had to go out but back home now and still no Network. I have rebooted the ONT and my router nothing helps.

 

I notice the first light on the ONT is green and the LAN1 light is flashing orange. 

 

Ayone have any idea what to do next. Should I log a complaint with Chorus or chase Orcon.

 

 

 

 

 

michaelmurfy:

 

It is a Chorus outage - https://www.chorus.co.nz/outages 

 





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michaelmurfy
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  #2210103 3-Apr-2019 13:45
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@ronw Chorus are aware of it. Just be patient but if you haven't already - log a fault with Orcon anyway.





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hio77
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  #2210283 3-Apr-2019 18:13
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gehenna:

 

Seems to happen a lot in that area, or am I mis-remembering? 

 

 

One of the more common exchange areas to hit my inbox.

 

 

 

Varies over fibre, dsl and physical copper pairs.





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ronw

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  #2210419 3-Apr-2019 22:49
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All working now guys. Interesting thing I had to ring Orcoin twice and they finally had to clear the circuit form their end then when I rebooted ONT and Router it all came up fine.

 

With so much depending on Fibre connected equipment it is really annoying when it goes down like this and cannot recover itself. I have never had an Orcon router (Netcomm NF4V  recover itself after an outage. I finally  purchased a device that pings 5 designated servers and if they are all unreachable it resets the router. It also allows me to access modem from outside my house so I can check that everything is sweet. It has been a god send.  It cannot do much when the problem is outside the building but will restart router when network is available. Fortunately my burglar alarm has a sim card just in case something like this happens.

 

Thanks for help/advice





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Dairyxox
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  #2211498 5-Apr-2019 21:11
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Anyone having issues with Orcon tonight?

Local NZ sites, Netflix and YouTube are okay.
But reddit and twitter are unreachable for me.

If I switch to spark 4g it all works fine.

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