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Dratsab

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#288887 30-Jul-2021 00:18
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Anyone else in Wellington experiencing a lack of broadband at the moment?

My connection suddenly dropped at about 11:50pm 29 July - very frustrating as I'm trying to do stuff and now can't. Their contact centre is closed until 8:00am.

LAN LED on the ONT is orange, as it should be, but is on solid instead of flickering madly, indicating its not talking to anything. A reset has made no difference.

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Dratsab

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  #2752117 30-Jul-2021 00:40
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and it's back... 30 minute outage, odd.

freitasm
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  #2752121 30-Jul-2021 05:50
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Yes, it happened to our connection as well.




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pwner
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  #2752363 30-Jul-2021 11:50
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Hi All

 

This was planned maintenance work, all went smoothly and as your note service restored within 30mins. It is pretty standard to do this sort of work at these hours.

 

 

 

 





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