I am experiencing some very odd events concerning my phone related to the 3G shutdown and need to know if this is a back end issue on the 2 degrees network or I do indeed need to get a new phone. Below lists some of the concerning issues I have been having:
- About 1-2 months ago, I get notified via SMS and voicemail that my phone ‘may’ not work when the 3g shutdown occurs. I go to a 2 degrees shop – notify them I have 4g and VOLTE set up on my phone and get advised that if the phone is working at that point in time the phone should be fine. The phone worked fine until yesterday.
- Yesterday whenever I make a call I get a recorded message advising that my phone will work on making normal calls but won’t work dialling 111, my call attempt is terminated but the recipient of my call appears to have a call come through from me but no call is connected when they answer. I make a test call to 111 and that works.
- Yesterday evening I make a test call to my wife – also on 2 degrees. That call goes through without any issues. My wife call also call me.
- Currently, anyone calling me appears to receive the same recorded message I receive (see point 2) even if they are not on two degrees or have a 3g phone.
- I look at my phone at the time of sending this message and see 5G at the top of my cellphone screen.
So the question is, is this back end related or phone related. My current phone is an Asus Zenfone 10. I would also appreciate if anyone, even if a new phone is warranted, could possibly offer an explanation as to why I am getting these weird issues going on.

