VF Prepay to 2D

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › VF Prepay to 2D

simon14

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#39767 18-Aug-2009 19:32

I've just ported 4 Vodaofne Prepay numbers over to 2Degrees this afternoon for some friends.

Just found out now that two of the Vodafone prepay accounts had some credit.

Will this just expire? Anyway to get it back from Vodafone?

No big deal, just thought i'd check.

johnr

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#248323 18-Aug-2009 20:13

When you port out a prepay number to another carrier the prepay account is deactivated

Credit lost you can't claim it back

John

johnr

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#248325 18-Aug-2009 20:15

Not sure why you asked the question to 2D

simon14

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#248329 18-Aug-2009 20:23

I'm not too sure either actually... must be the alcohol. It is semi related....

Thanks anyway, thought as much.

nzbnw

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#248342 18-Aug-2009 20:49

John, I know you're on holiday but just a quick question, hypothetically if one was to contact VF before cancelling or porting their number, can VF transfer credit to another Prepaid or Postpaid account?

nzbnw

boby55

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#248345 18-Aug-2009 20:52

I think the answer is yes to that nzbnw,

johnr

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#248347 18-Aug-2009 20:53

nzbnw: John, I know you're on holiday but just a quick question, hypothetically if one was to contact VF before cancelling or porting their number, can VF transfer credit to another Prepaid or Postpaid account?

nzbnw

Prepay credit is not transferable

John

johnr

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#248348 18-Aug-2009 20:55

boby55: I think the answer is yes to that nzbnw,

I would read the prepay T&Cs

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nzbnw

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#248351 18-Aug-2009 20:57

Thanks John

nzbnw