topping up your data plan.. dont forget!

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › topping up your data plan.. dont forget!

djpaubes

394 posts

Ultimate Geek

#75884 25-Jan-2011 11:42

This is more of a warning... but anyway.

On the ipad I had a 1gb of data and 50mb national data which ran out sometime early Jan. I've been use to the data expiring and then loosing internet access. Because I had purchased $150 of credit which was sitting in my account the data switched over to casual rates which is very expensive. So it used all the money in my account until it was empty.

So I'm pretty angry at myself so I thought others may like to know even if it is common sence. Because the ipad doesn't receive txt messages you will have to log onto the 2degrees website to check your account should you have it loaded up with cash as 2degrees have no way of telling you.

Pretty guttered I've wasted about 100 bucks of data for not very much.

Perhaps an email alert would be nice 2d?

cheers,

Toys: Ã¯Â£Â¿ iphone 4s; PS3 good times. Ã¯Â£Â¿ 13inch macbook pro. Ã¯Â£Â¿ ipad 3. Ã¯Â£Â¿ 27inch imac. Ã¯Â£Â¿ airport express & time machine. raspberry-pi running xbmc and a gopro try hard.

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wongtop

563 posts

Ultimate Geek

#430946 25-Jan-2011 11:50

I use the consume app to check my 2d balance on my ipad.

SaltyNZ

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#430975 25-Jan-2011 12:37

We'll be making some changes soon which should make things a lot easier for pesky iPads.

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

sbiddle

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#430979 25-Jan-2011 12:38

+1 to the consume app. It scrapes data from the websites of a number of different providers and works well.

xpd

Geek @ Coastguard NZ
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#430985 25-Jan-2011 12:45

sbiddle: +1 to the consume app. It scrapes data from the websites of a number of different providers and works well.

+1

Use it on the iPhone for 2D, Flybuys etc

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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corksta

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#431010 25-Jan-2011 13:35

SaltyNZ: We'll be making some changes soon which should make things a lot easier for pesky iPads.

Can you elaborate Salty?! Interested to know what they are.

SaltyNZ

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#431013 25-Jan-2011 13:38

corksta:
Can you elaborate Salty?! Interested to know what they are.

I'm afraid not, sorry, but as an iPad user myself I can tell you that they will go a long way towards allowing you to forget about it, and just get on with using your iPad.

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

corksta

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#431019 25-Jan-2011 13:43

Good to hear, look forward to seeing it in action!

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djpaubes

394 posts

Ultimate Geek

#431025 25-Jan-2011 13:51

yeah same! $100 done the drain!

doug3

100 posts

Master Geek

#431192 25-Jan-2011 21:22

The 2degrees Huawei E5 WiFi Router also has this problem, when used with WiFi only. I use it primarily with an Apple iMac so a simple Dashboard widget would fix it. There are a few around that 2degrees may be able to use.

SteveON

1916 posts

Uber Geek

#431202 25-Jan-2011 21:43

Yeah, you guys suck!

... All my money XD

certified

10 posts

Wannabe Geek

#433302 31-Jan-2011 16:43

2degrees suck in this respect, they're as bad as t/com just bleeding every liitle bit of money they can from their customers. It should just not allow any traffic once the credit has run out. The end user will figure out whats up soon enough. I have already left their network due to this problem.

NonprayingMantis

6434 posts

Uber Geek

#433309 31-Jan-2011 16:54

certified: 2degrees suck in this respect, they're as bad as t/com just bleeding every liitle bit of money they can from their customers. It should just not allow any traffic once the credit has run out. The end user will figure out whats up soon enough. I have already left their network due to this problem.

I can't speak for the specific systems have, but it is often not that simple.
And even if it was, doing what you suggest is likely to annoy some customers even more.

I can imagine people would get very annoyed to get cut off in the middle of trying to send an important email or something.

certified

10 posts

Wannabe Geek

#433325 31-Jan-2011 17:24

I can't speak for the specific systems have, but it is often not that simple.
And even if it was, doing what you suggest is likely to annoy some customers even more.

I can imagine people would get very annoyed to get cut off in the middle of trying to send an important email or something.

I agree that would be annoying, thays why they have monthly plans, Prepay/top up systems are there so customers can manage how much money they are spending. 2 degrees just decide for you. Xnet have no problem in stopping my traffic once I go over my self appointed cap so i simply login and turn it up if need be....Easy as.