New Freeview HD hardware: eXtra Terrestrial Freeview HD tuner

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208 posts

Master Geek

#209790 27-Apr-2009 15:33

I ended up dropping my unit in to demonstrate. Peter says that he'll return it tomorrow.

Just to confirm with everyone, we wired up my amp and after 20 minutes of watching crap daytime TV the Engineers have now repeatedly experienced the audio dropout problem via spdif.

AVEC

7 posts

Wannabe Geek

#209795 27-Apr-2009 15:53

I just joined to say I offered my unit to Pete on Sunday, and was willing to drive up from Hamilton to facilitate it, but he said he had one that was showing the issues. So all was well. I have left the offer open in case he needed further units, or to test when a fix is available.

I tried mine again today and on C4 its dropping out every few seconds, to the point of being unusable. It used to be just occasionally, I wonder what has changed to increase the frequency of the problem (obviously not the ET firmware and its the same ET box).

I also noted that the pixelation I used to experiance has gone away, I guess its just amatter of time, but right now its all crystal clear.

Brunzy

2019 posts

Uber Geek
+1 received by user: 241

Trusted

#210239 28-Apr-2009 15:49

InspectorGadget: I ended up dropping my unit in to demonstrate. Peter says that he'll return it tomorrow.

Just to confirm with everyone, we wired up my amp and after 20 minutes of watching crap daytime TV the Engineers have now repeatedly experienced the audio dropout problem via spdif.

Any mention of the pixellation issues?

I asked freeviewshop this but no response

InspectorGadget

208 posts

Master Geek

#210309 28-Apr-2009 19:32

Brunzy:
InspectorGadget: I ended up dropping my unit in to demonstrate. Peter says that he'll return it tomorrow.

Just to confirm with everyone, we wired up my amp and after 20 minutes of watching crap daytime TV the Engineers have now repeatedly experienced the audio dropout problem via spdif.

Any mention of the pixellation issues?

I asked freeviewshop this but no response

No mention of the pixellation issues. To be honest, I can;t say that I've noticed this on my unit.

I understand from Peter that they think that they have got the audio through the spdif sorted. It was some kind of timing issue possibly related to the issye the mythTV guys experienced. He said that once the fix went in, they had it running all night with no dropouts.

I asked the engineer about when the software would be ready, he said that it would be e-mailed through to Peter around the 2nd week of May.

Fingers crossed lads. I just want to see some results now.

JJM

6 posts

Wannabe Geek

#210887 30-Apr-2009 13:21

Great to see some traction on these issues.

1. I regularly get pixellation on Channel 3 - however MUCH improved after Pete changed my box
2. Oversensitive remote is a pain. Jumping 2 or 3 channels on the up/down button. Drives my wife demented. Any suggestions for a fix?
3. PVR? Any news on this front.

Cheers

Jaxson

8172 posts

Uber Geek
+1 received by user: 1332

Trusted

#210903 30-Apr-2009 14:34

InspectorGadget: I ended up dropping my unit in to demonstrate. Peter says that he'll return it tomorrow.

Just to confirm with everyone, we wired up my amp and after 20 minutes of watching crap daytime TV the Engineers have now repeatedly experienced the audio dropout problem via spdif.

Top Marks Man, Cheers!

Mighty Ape

Shop now at Mighty Ape (affiliate link).

waynes1

12 posts

Geek

#210909 30-Apr-2009 14:59

JJM: Great to see some traction on these issues.
2. Oversensitive remote is a pain. Jumping 2 or 3 channels on the up/down button. Drives my wife demented. Any suggestions for a fix?

change wife for less demented model?

robjg63

4161 posts

Uber Geek
+1 received by user: 1427

Subscriber

#210914 30-Apr-2009 15:11

No one mentioned the frequent reboots...

Mine hasnt been too bad lately, and then last night (something on 3 - cant remember what), 3 reboots in one hour. No way software should crap out like that (unless the hardware is bad) and if so, why do people have such a hard time getting hardware replaced?

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

Jaxson

8172 posts

Uber Geek
+1 received by user: 1332

Trusted

#211209 1-May-2009 14:15

robjg63: No one mentioned the frequent reboots...

I've never had this problem, so might be a faulty unit?
No ones mentioned the distortion on at least one of the rca analogue audio outputs at the rear either.

Big one for me is the hanging menus when I change channel, or not being able to change channel, all magically fixed by a (manual) reboot.

Will be stoked to have the digital audio dropouts fixed though, I'd rather have a working reliable platform first, before trying to build a PVR on top of that.

waynes1

12 posts

Geek

#211232 1-May-2009 15:06

I just want a PVR.

waynes1

12 posts

Geek

#211233 1-May-2009 15:06

I just want a PVR.

Lego

Shop now for Lego sets and other gifts (affiliate link).

Buttonmash

361 posts

Ultimate Geek
+1 received by user: 1

#211240 1-May-2009 15:18

waynes1: I just want a PVR.

" "

I really am sick of waiting.

Dawg

233 posts

Master Geek
+1 received by user: 1

#211241 1-May-2009 15:21

Same - But got to give them this last chance

broozm

48 posts

Geek

ID Verified

#211304 1-May-2009 17:33

Second week of May, roll on!
(I have already unplugged my ET box, but may yet plug it back in, oh, sometime in 2010..!?)

InspectorGadget

208 posts

Master Geek

#211324 1-May-2009 18:22

Buttonmash:
waynes1: I just want a PVR.

" "

I really am sick of waiting.

Yup. . . . . . . Six months now with no support. I can now say I've done all I can to get this fixed.

JJM: Great to see some traction on these issues.

1. I regularly get pixellation on Channel 3 - however MUCH improved after Pete changed my box

2. Oversensitive remote is a pain. Jumping 2 or 3 channels on the up/down button. Drives my wife demented. Any suggestions for a fix?

3. PVR? Any news on this front.

Cheers

Sorry JJM, just read your 3rd point. I believe that the PVR is rolled into the pending update . . . . . if/when it arrives.

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