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52 posts

Master Geek
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Topic # 243273 4-Dec-2018 09:43
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As of yesterday, we seem to have lost our Freeview signal here in Wellington from the Mt Fitzherbert transmitter. There's no fault listed on the Freeview status page, but before I start troubleshooting our setup, can anyone with their aerial pointing at Mount Fitzherbert confirm that they are still receiving Freeview from there with no problems?

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47 posts

Geek
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  Reply # 2139118 4-Dec-2018 10:51
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Same here, tried scanning repeatedly but no luck.




52 posts

Master Geek
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  Reply # 2139164 4-Dec-2018 11:32
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I've tried reporting a fault via the Freeview web site - "We'll aim to get back to you within 2 days". Their phone line doesn't seem to be staffed by humans - does anyone know a better place to report a fault?

 

 

 

 


 
 
 
 


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Uber Geek
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Biddle Corp
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  Reply # 2139166 4-Dec-2018 11:34
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Pinging @Brunzy 

 

Seems rather strange that there could be a widespread outage and nobody else suffering issues nor it being reported. If there is an issue you'd conclude it would have been a result of the thunderstorm on Sunday.

 

You could try contacting Kordia since it's their site and their DVB-T gear.

 

 

 

 

 

 


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Master Geek
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  Reply # 2139167 4-Dec-2018 11:34
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sparky1685:

 

I've tried reporting a fault via the Freeview web site - "We'll aim to get back to you within 2 days". Their phone line doesn't seem to be staffed by humans - does anyone know a better place to report a fault?

 

 

 

 

 

 

Isnt there an 0800 number?

 

Freeview doesnt seem to want to know when their are faults.


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Ultimate Geek
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  Reply # 2139181 4-Dec-2018 11:37
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Try to ring one of the broadcasters (TVNZ / Mediaworks), they pay larges amount of money for Kordia to transmit


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Uber Geek
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  Reply # 2139183 4-Dec-2018 11:41
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I'm getting signal from that transmitter no problem at the moment




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Master Geek
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  Reply # 2139185 4-Dec-2018 11:43
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Hmm, that's interesting! Not at home any more, but I'll hope it's all resolved by this evening then.

 

 


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  Reply # 2139187 4-Dec-2018 11:44
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If you are using a STB try pulling the power to it for a min or so


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Ultimate Geek
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  Reply # 2139204 4-Dec-2018 12:09
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sbiddle:

Pinging @Brunzy 


Seems rather strange that there could be a widespread outage and nobody else suffering issues nor it being reported. If there is an issue you'd conclude it would have been a result of the thunderstorm on Sunday.


You could try contacting Kordia since it's their site and their DVB-T gear.


 


 


 



Had no calls, and working here off Fitz

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  Reply # 2139210 4-Dec-2018 12:26
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There was some impressive electrical storm activity with one spectaular incident that may have damaged some of the equipment up on Fitzherbert. It could be your own equipment that may have recieved some weather related damage.





Mike
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  Reply # 2139365 4-Dec-2018 17:54
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I'm in Wellington using UHF pointed at Fitzherbert …. no problems at all !


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Ultimate Geek
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  Reply # 2139401 4-Dec-2018 20:19
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Apparently Haywards took a lightning hit on Sunday afternoon and was repaired yesterday morning. Don't have much other info apart from that.

Don't know about any issues with Mt Fitzherbert.



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Master Geek
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  Reply # 2139406 4-Dec-2018 20:33
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Thanks for the replies! I'm just home and still no TV signal. It sounds as if it must be a fault at our end, but I'll procrastinate for a couple of days before heading back up to the attic! 

 

Rmani - I'd be curious to know if things are working normally for you again, since you said you weren't receiving anything this morning...?

 

 

 

 

 

 


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  Reply # 2139430 4-Dec-2018 21:37
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Nothing, still the same.


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Wannabe Geek


  Reply # 2140210 5-Dec-2018 23:51
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Hi.

 

I have had problems with receiving the DVB signal for a couple of days too.  Assumed the aerial had moved in the recent weather but have not done any diagnosis other than a power cycle.  Signal is going from the aerial to an amplifier and then to a TV.  Worked flawlessly for a year prior to this.

 

Think I am pointing at Fitzherbert but not 100% sure.  The timing coincides well with OP.

 

Cheers.

 

 


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