Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

2269 posts

Uber Geek

# 206171 13-Dec-2016 05:48
Send private message

Work up early and after seeing I didn't have Internet access through my home WiFi, went to log into the Fritzbox interface and noticed things had changed.


Back when I received the FritzBox I never bothered setting up a admin password and so my default password was <blank>.


This morning I only had the option to put in a password and so left it blank (since that was my password) and got told it was incorrect. Tried a few more times, all to the same result.
For fun, I tried using admin as the password but that did not work either.
I clicked on the forgot password and it told me to factory reset the box ... which I did not want to do because it will kill my only access to the FritzBox.


So does anyone know the default password to the FritzBox 7490 after what I can only assume is a 2Degrees Firmware Update?
(I will call 2D at some point ... just not at 5.45am)

Create new topic

2269 posts

Uber Geek

  # 1687113 13-Dec-2016 14:49
Send private message

Spoke to 2D Support


My only option if the admin password (which I am told is admin) does not work is to factory reset the device, which I am not at all happy to do.


I asked if 2D pushed out the upgrade to the router and was told they don't - I do not believe this for a second as I know that I did not upgrade the router at all; my years in IT has told me that if something is working, then there is no need to upgrade.




/not happy

1759 posts

Uber Geek


  # 1687116 13-Dec-2016 14:54
2 people support this post
Send private message

Press factory reset button


login with default creds


setup 2dgrees account 


Setup wifi password again




More time would have been spent in the two forum posts than a reset process (assuming you know your DSL credentials)

CPU: Intel 3770k| RAM: F3-2400C10D-16GTX G.Skill Trident X |MB:  Gigabyte Z77X-UD5H-WB | GFX: GV-N660OC-2GD gv-n660oc-2gd GeForce GTX 660 | Monitor: Qnix 27" 2560x1440




1537 posts

Uber Geek


  # 1687793 14-Dec-2016 16:42
Send private message

Hi there NZKiwiman,


We haven't pushed any new firmware out recently. Default password if the device is configured by us is 'admin', however if the device has been configured by hand, or you (or someone on your network) have updated the password to something different, then this will no longer be valid. 


We can reset your device password remotely if your device is managed by us and our management system, and you request this. If you would like us to do this for you, please message us with your broadband account number, address and CWMP number from the bottom of the modem.




Ralph ^JOB

Create new topic

Switch your broadband provider now - compare prices

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08

Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55

Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19

Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48

CarbonClick launches into Digital Marketplaces
Posted 6-Nov-2019 11:42

Kordia offers Microsoft Azure Peering Service
Posted 6-Nov-2019 11:41

Spark 5G live on Auckland Harbour for Emirates Team New Zealand
Posted 4-Nov-2019 17:30

BNZ and Vodafone partner to boost NZ Tech for SME
Posted 31-Oct-2019 17:14

Nokia 7.2 available in New Zealand
Posted 31-Oct-2019 16:24

2talk launches Microsoft Teams Direct Routing product
Posted 29-Oct-2019 10:35

New Breast Cancer Foundation app puts power in Kiwi women's hands
Posted 25-Oct-2019 16:13

OPPO Reno2 Series lands, alongside hybrid noise-cancelling Wireless Headphones
Posted 24-Oct-2019 15:32

Waikato Data Scientists awarded $13 million from the Government
Posted 24-Oct-2019 15:27

D-Link launches Wave 2 Unified Access Points
Posted 24-Oct-2019 15:07

LG Electronics begins distributing the G8X THINQ
Posted 24-Oct-2019 10:58

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.