Exchange 2010 - Cannot send or receive mail

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joeksemail

78 posts

Master Geek

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#112106 26-Nov-2012 17:56

Hi There,

I have setup an VM 08 R2 server at home and loaded Exchange 2010. However my problem is this:

I cannot seem to receive mail.

I have checked my MX records for my domain and they point to my Exchange box. My Exchange box has my domain trusted and the general best practice has been done.

Do Telecom by default block Port 110 (POP3) like they do with 25 (SMTP)?

Port forwarding on my router etc has been setup. HTTP and HTTPS are all working fine and I can access OWA via my domain.

Its the first time out of a corporate environment I have setup Exchange so maybe I am missing something on the ISP side.

Your help would be very much appreciated :)

Cheers,

Joe

SATTV

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#723218 26-Nov-2012 18:41

have you set up port 25 to forward to your server ( port forwarding on your modem router ? )
John

I know enough to be dangerous

SATTV

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#723220 26-Nov-2012 18:42

go to www.mxtoolbox.com
Put in your domain and it will show the MX reccords and the IP of the server
Click on the ip address and then do a port scan and it will tell you what is open and what is closed.

I know enough to be dangerous

joeksemail

78 posts

Master Geek

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#723230 26-Nov-2012 18:52

Hi John,

Thanks for your response.

Yep I have setup the following port forwards:

25 = SMTP
110 = POP3
80 = HTTP (for OWA)
443 = HTTPS (OWA)
995 = Secure POP3

Sending im not so concerend about at the moment as I am still waiting for Telecom to unblock 25 (blocked as standard as a SPAM prevention measure)

The domain is kettlety.net, I have checked and the MX record is correct.

Im stumped......

Cheers,

Joe

Zeon

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#723234 26-Nov-2012 18:59

You will need to forward the SMTP port (25) to your server and yes I believe Telecom block it.

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joeksemail

78 posts

Master Geek

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#723237 26-Nov-2012 19:02

joeksemail: >Sending im not so concerend about at the moment as I am still waiting for Telecom to unblock 25 (blocked as standard as a SPAM prevention measure)

Zeon

Yeah its all forwarded as above. Its mainly receiving mail im concerned about.

Zeon

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#723238 26-Nov-2012 19:07

joeksemail:
joeksemail: >Sending im not so concerend about at the moment as I am still waiting for Telecom to unblock 25 (blocked as standard as a SPAM prevention measure)

Zeon

Yeah its all forwarded as above. Its mainly receiving mail im concerned about.

yes but you do realize mail servers communicate with each other via port 25? IE if my email server wants to send you an email with your MX records pointing to your server, it will connect to your server on port 25?

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joeksemail

78 posts

Master Geek

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#723240 26-Nov-2012 19:08

Ahhhh ok, I thought it just used 25 for outgoing mail...

Will wait on Telecom to unblock the port then.

Cheers,

Joe

SATTV

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#723255 26-Nov-2012 19:40

Telecom dont need to unblock the port.
You can send mail using your telecom credentials i.e. your email address and password. ( for SSL ) or smtp.xtra.co.nz works if you use telecom for your broadband.
In SBS2008 it is called smart host, you put the info there and you should be able to send emails.
John

I know enough to be dangerous

nitrotech

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#723260 26-Nov-2012 19:58

SATTV: Telecom dont need to unblock the port.
You can send mail using your telecom credentials i.e. your email address and password. ( for SSL ) or smtp.xtra.co.nz works if you use telecom for your broadband.
In SBS2008 it is called smart host, you put the info there and you should be able to send emails.
John

The OP wants to RX email direct to server so yes you do need to unblock the port 25 if you want to RX email direct to the server however I agree that smart host is a good idea as often your ip can be blacklisted and you wonder why no one gets your email ISPs smtp server should be a bit mort robust.

joeksemail

78 posts

Master Geek

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#723270 26-Nov-2012 20:32

Thanks guys!

Apparently Telecom have enable port 25 for my static IP now and given me a specific ADSL username etc to use in my router.

However I have checked and the outside world cant see port 25 still.....
All others are fine.

Will ring there technical guys tomorrow.

nitrotech

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#723288 26-Nov-2012 21:22

When I've used port 25 opt out with telecom the one thing that needs to be right is the user name and password in your router eg billbloggs.xadsl@xtra.co.nz but remember that the password may be different to your email password. If you're not sure what it is change it here https://selfservice.xtra.co.nz/live/selfservice/ChgPwd/

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chopcomputerrepairs

12 posts

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#723558 27-Nov-2012 12:08

How did this go joeksemail?

joeksemail

78 posts

Master Geek

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#723660 27-Nov-2012 14:49

Telecom realised that the person to unblock 25 had done it wrong.
Now got to wait up to 48 hours to see if thats the problem.

joeksemail

78 posts

Master Geek

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#724807 29-Nov-2012 18:16

UPDATE:

OK.... So the short answer is I still get no response externally on port 25

Telecom swear blind that port 25 is now unblocked however im not so sure.
If I port-scan/telnet port 25 internally to my domain IP I get a response.
However online port scanners do not nor do I from another ADSL connection.

Port forwarding on the router is 100% correct and working.......

Im completely stumped. Any ideas?

Cheers in advance,

Joe