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Gorch

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#237812 19-Jun-2018 10:09
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Hi all,

 

I inherited management of a small WordPress site for a community group I am involved with. For whatever reason hosting and domain registrar are split, but it is the hosting I am having issues with.

 

Using the domains4less Odin platform, and trying to submit a billing query. The online help (which has previously been great) just times out on me and emails have gone unanswered for weeks. In one place on my account area it says I owe them money, but when I click the invoice it shows that the bill was paid a year ago!

 

Is anyone else using this service? I am really thinking about moving away to another host, but the group can't really afford two years of hosting if we do owe them currently.

 

Alternatively does anyone on GZ know who I should be contacting?

Cheers,
Chris


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michaelmurfy
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  #2040286 19-Jun-2018 10:12
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Just move away from them... They're useless at best.

Send @danielfaulknor a message. He is an expert with things to do with Wordpress and is great to deal with.





Oblivian
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  #2040297 19-Jun-2018 10:21
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I don't host on them, but my domain is

 

cpanel.co.nz is where I head to pay it each year, if that helps?


 
 
 
 


Gorch

35 posts

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  #2040307 19-Jun-2018 10:36
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Oblivian:

 

I don't host on them, but my domain is

 

cpanel.co.nz is where I head to pay it each year, if that helps?

 

 

Thanks Oblivian, yea that is where domain payment is, hosting has a different section.

 

 

 

michaelmurfy:

 

Just move away from them... They're useless at best.

Send @danielfaulknor a message. He is an expert with things to do with Wordpress and is great to deal with.

 

 

Thanks, will send a message.


Oblivian
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  #2040318 19-Jun-2018 10:43
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Theres also UmbrellarKR? on forums here you could tag for attention since they are under the same.. Umbrellar


danielfaulknor
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  #2040324 19-Jun-2018 10:54
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michaelmurfy:

 

Just move away from them... They're useless at best.

Send @danielfaulknor a message. He is an expert with things to do with Wordpress and is great to deal with.

 

 

 

 

Thank you, kind sir!





Prodigi - Optimised IT Solutions
WebOps/DevOps, Managed IT, Hosting and Internet/WAN.


xpd

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  #2040328 19-Jun-2018 10:59
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Oblivian:

 

Theres also UmbrellarKR? on forums here you could tag for attention since they are under the same.. Umbrellar

 

 

Don't know if that's monitored anymore, the staff member who was running it has left Umbrellar I believe.

 

 





XPD^ / DemiseNZ

 

Blog         Free Games        Twitter      My TradeMe Goodies

 

Pirating in Sea Of Thieves

 

Coming Soon - BBS door games - all the classics!

 

 


UmbrellarKR
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  #2040376 19-Jun-2018 12:47
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xpd:

 

Don't know if that's monitored anymore, the staff member who was running it has left Umbrellar I believe.

 

 

Hope you're keeping well Gav cool been a long time! I am still working here though haha.


 
 
 
 


UmbrellarKR
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  #2040382 19-Jun-2018 12:54
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Hi @Gorch. I get where you're coming from. D4L hosting and domain billing is split you're right.

 

Domains login is here -> https://registry.domains4less.co.nz/ (or cpanel.co.nz works too)

 

Hosting login is here -> https://hspc.domains4less.net.nz/cp/login.cgi 

 

Both from home page (domains4less.co.nz) top right "Login:" dropdown

 

If you're having trouble getting in to either, send through a PM with some details and I can get some eyes across this.

 

^KR


xpd

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  #2040435 19-Jun-2018 13:34
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UmbrellarKR:

 

xpd:

 

Don't know if that's monitored anymore, the staff member who was running it has left Umbrellar I believe.

 

 

Hope you're keeping well Gav cool been a long time! I am still working here though haha.

 

 

LOL, was looking at your LinkedIn :-p 

 

And yup, Im still about causing trouble ;)

 

 





XPD^ / DemiseNZ

 

Blog         Free Games        Twitter      My TradeMe Goodies

 

Pirating in Sea Of Thieves

 

Coming Soon - BBS door games - all the classics!

 

 


Gorch

35 posts

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  #2045482 28-Jun-2018 13:42
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Thanks for the assistance all. Ended up getting in touch with @DanielFaulknor and he assisted.


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