We are a reseller who has looked after a client for 2 years. We have done a good job by their own admission. We quoted for replacing their system for about 13K. They asked us to be more competitive and we tighented up the quote. They issued a purchase order for the gear. 3 days later after we had already ordered the gear, opened it and configured it, they asked to put the whole deal on hold pending another quote coming in through one of the external directors. I warned them that not completing the sale would incur a part of the labour charges and a restocking fee of 5% on opened or not returnable hardware/software plus bulk freight costs.
They have decided to move to this other provider and are refusing to pay us any costs.
Do I have a legal position I can take through small claims?