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Stu1

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#312211 26-Mar-2024 13:16
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Hi all, I have family link set up on my sons account. The locate him function never works I have set location on and I have location accuracy on as well . It’s on an Oppo 54 but also had some problem with the Samsung A4. It’s on a 10 2degrees prepaid plan. I know a friend had same issue but when they went to a plan with skinny it started working. Any ideas of what I can try ? . I am thinking of giving him my IPhone and updating my phone as find my works fine on my wife’s iPhone on a prepaid plan

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wellygary
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  #3211142 26-Mar-2024 13:32
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Does it work while on wifi ? 




nzkc
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  #3211193 26-Mar-2024 14:51
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Is the device shutting down the app to save battery life? Would just need to change the battery saving options against the app for that.


timmmay
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  #3211198 26-Mar-2024 15:01
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Use the Life360 app instead, works well.




Stu1

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  #3211205 26-Mar-2024 15:09
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wellygary:

Does it work while on wifi ? 



It seems to work on wifi when he got home before it updated.

Stu1

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  #3211206 26-Mar-2024 15:10
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nzkc:

Is the device shutting down the app to save battery life? Would just need to change the battery saving options against the app for that.



Will check tonight that’s a good idea

Stu1

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  #3211207 26-Mar-2024 15:11
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timmmay:

Use the Life360 app instead, works well.



Will check it out thank you

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