Galaxy Note 7 Announcement and Owners' Thread

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#1650195 13-Oct-2016 11:02

So the Huawei's mate 9 looks like a note :P

http://venturebeat.com/2016/10/12/this-is-the-huawei-mate-9-in-standard-and-curved-screen-designs/

networkn

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#1650202 13-Oct-2016 11:06

tripp:

So the Huawei's mate 9 looks like a note :P

http://venturebeat.com/2016/10/12/this-is-the-huawei-mate-9-in-standard-and-curved-screen-designs/

Looks promising.

Edit: Nope, stupid 1080P screen. WTF is with 6gb of memory but 1080 screen!

tripp

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#1650213 13-Oct-2016 11:11

networkn:

tripp:

So the Huawei's mate 9 looks like a note :P

http://venturebeat.com/2016/10/12/this-is-the-huawei-mate-9-in-standard-and-curved-screen-designs/

Looks promising.

Edit: Nope, stupid 1080P screen. WTF is with 6gb of memory but 1080 screen!

2 types being released, low end and high end. gsmarena might not be the best place to get info on pre-release phone.

Also have to ask why do people go "nope 1080 screen" can you really notice the difference on a 5.9" screen?

yggdrasil

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#1650270 13-Oct-2016 12:02

Sancho:
DaveB:

I've just swapped out for the S7 Edge and it feels like a step backwards. Well, lets face it, it is.

I was surprised how much of a step backwards it felt! Apart from the fact my S7edge remains to function when its warm. My N7 would lock up as soon as it got warm, sometimes during a process and it would get super hot, hot enough for me to put it on the lawn. Had no faith in it at all and towards the end I'd charge it inside a pot with a lid on it haha

funny enough, I had the opposite experience with mine: even under extreme load, it never got hot. Even while doing the big install-and update cycle when it was just turned on.

The assumption most folks have been working with is that there was a design flaw with the phone. I'm wondering if maybe the problem might have been related to manufacturing processes instead: i.e., the design is sound, but to get that much stuff into that small a package means that normal physical tolerances no longer apply. Maybe that's why it was so hard to replicate the failures.

I can't speak for everyone, but I'd be happy with less competition on the "narrowest phone ever!!" marketing talking points, and more on features and battery life. Most phones get put in cases, so the dimensions do no good except for bragging rights.

Ah well...

Geektastic

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#1650295 13-Oct-2016 12:18

yggdrasil:
Sancho:

DaveB:

I've just swapped out for the S7 Edge and it feels like a step backwards. Well, lets face it, it is.

I was surprised how much of a step backwards it felt! Apart from the fact my S7edge remains to function when its warm. My N7 would lock up as soon as it got warm, sometimes during a process and it would get super hot, hot enough for me to put it on the lawn. Had no faith in it at all and towards the end I'd charge it inside a pot with a lid on it haha

funny enough, I had the opposite experience with mine: even under extreme load, it never got hot. Even while doing the big install-and update cycle when it was just turned on. The assumption most folks have been working with is that there was a design flaw with the phone. I'm wondering if maybe the problem might have been related to manufacturing processes instead: i.e., the design is sound, but to get that much stuff into that small a package means that normal physical tolerances no longer apply. Maybe that's why it was so hard to replicate the failures. I can't speak for everyone, but I'd be happy with less competition on the "narrowest phone ever!!" marketing talking points, and more on features and battery life. Most phones get put in cases, so the dimensions do no good except for bragging rights. Ah well...

I'd agree - what Apple's obsession with thinness is I have no idea. I put my 6 Plus next to my wife's new 7 Plus last night and frankly I could not tell the difference thickness-wise. Both are too thin to be held comfortably unless they were to diamond knurl the edges. It's a shame their obsessions are informing everyone else's design decisions!

Full width screen with no bezels and wireless/fast charging, a top notch display etc are more useful to me than 1mm shaved off the thickness of the body!

tripp

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#1650321 13-Oct-2016 12:24

I agree i would rather have more battery than a phone getting thinner with the same battery life.

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freitasm

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#1650482 13-Oct-2016 15:11

Just received:

Spark, together with Samsung, has announced it is posting customers a $100 gift card following the return of their Note7 device to a Spark store. The gift card is not restricted to Spark stores and can be spent on whatever the customer decides.

Spark’s CEO of Home, Mobile and Business, Jason Paris, said the gift was a gesture acknowledging the disruption customers have faced and any stress it caused:

“We’re hugely grateful for our customers’ patience throughout this process and we hope this gift, which they can use in whatever way they like, will go a little way toward showing how much we’ve valued their cooperation.

“We’ve been communicating directly with each of our Note7 customers throughout this process, so this is a way of completing the exchange on a good note.”

Paris said that customers who have already returned their Note7 devices, and those who swapped their first Note7 for another device, will also receive a $100 gift card.

“The gift will be posted to any customer of ours who has or will return their Note7,” said Paris, “whether in the first recall or the current one.”

Spark Note7 customers who return their devices are entitled to a full refund of the amount they have paid for their Note7. This includes the option to swap for another device, receive the refund as a Spark account credit, or receive the refund into their bank account.

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yggdrasil

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#1650490 13-Oct-2016 15:26

freitasm:
Just received:

Spark, together with Samsung, has announced it is posting customers a $100 gift card following the return of their Note7 device to a Spark store. The gift card is not restricted to Spark stores and can be spent on whatever the customer decides.

Spark’s CEO of Home, Mobile and Business, Jason Paris, said the gift was a gesture acknowledging the disruption customers have faced and any stress it caused:

“We’re hugely grateful for our customers’ patience throughout this process and we hope this gift, which they can use in whatever way they like, will go a little way toward showing how much we’ve valued their cooperation.

“We’ve been communicating directly with each of our Note7 customers throughout this process, so this is a way of completing the exchange on a good note.”

Paris said that customers who have already returned their Note7 devices, and those who swapped their first Note7 for another device, will also receive a $100 gift card.

“The gift will be posted to any customer of ours who has or will return their Note7,” said Paris, “whether in the first recall or the current one.”

Spark Note7 customers who return their devices are entitled to a full refund of the amount they have paid for their Note7. This includes the option to swap for another device, receive the refund as a Spark account credit, or receive the refund into their bank account.

I'm not trying to be cynical, but this is a good idea from a business perspective, too. Probably gain them a lot more in goodwill than it will cost them financially.

dafman

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#1650511 13-Oct-2016 15:41

yggdrasil:
freitasm:

Just received:

Spark, together with Samsung, has announced it is posting customers a $100 gift card following the return of their Note7 device to a Spark store. The gift card is not restricted to Spark stores and can be spent on whatever the customer decides.

Spark’s CEO of Home, Mobile and Business, Jason Paris, said the gift was a gesture acknowledging the disruption customers have faced and any stress it caused:

“We’re hugely grateful for our customers’ patience throughout this process and we hope this gift, which they can use in whatever way they like, will go a little way toward showing how much we’ve valued their cooperation.

“We’ve been communicating directly with each of our Note7 customers throughout this process, so this is a way of completing the exchange on a good note.”

Paris said that customers who have already returned their Note7 devices, and those who swapped their first Note7 for another device, will also receive a $100 gift card.

“The gift will be posted to any customer of ours who has or will return their Note7,” said Paris, “whether in the first recall or the current one.”

Spark Note7 customers who return their devices are entitled to a full refund of the amount they have paid for their Note7. This includes the option to swap for another device, receive the refund as a Spark account credit, or receive the refund into their bank account.

I'm not trying to be cynical, but this is a good idea from a business perspective, too. Probably gain them a lot more in goodwill than it will cost them financially.

Still doesn't address the issue that Spark won't allow you to exit the contract without penalty, which is far from ideal given that many consumers would have signed up to new contracts specifically and only to get the N7.

It would be a sign of good faith if Spark allowed N7 owners the option of either: (1) $100 voucher and remain in contract, or (2) no voucher and ability to exit without penalty any plans which were signed in combination with a N7 purchase.

lquify

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#1650593 13-Oct-2016 17:56

$100 credit, anyone tried this yet? http://www.samsung.com/nz/discover/mobile/token-of-our-appreciation/

DTKB

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#1650703 13-Oct-2016 21:05

Is everyone returning all the accessories with the original box as well or just the phone itself?

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marmel

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#1650704 13-Oct-2016 21:08

DTKB:
Is everyone returning all the accessories with the original box as well or just the phone itself?

. I kept the headphones and SD card and returned everything else.

PhantomNVD

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#1650759 13-Oct-2016 22:56

lquify:
$100 credit, anyone tried this yet? http://www.samsung.com/nz/discover/mobile/token-of-our-appreciation/

Time to buy a note7 to surrender for $100 more :)

jeeg

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#1650763 13-Oct-2016 23:16

lquify:

$100 credit, anyone tried this yet? http://www.samsung.com/nz/discover/mobile/token-of-our-appreciation/

From that link it says:

This offer extends to all customers, including those who have already returned their Note7. Please contact your place of purchase for details on how to claim this.

I returned my Note 7 to Spark during the first recall, am I still eligible?

networkn

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#1650765 13-Oct-2016 23:29

This offer extends to all customers, including those who have already returned their Note7. Please contact your place of purchase for details on how to claim this.

I returned my Note 7 to Spark during the first recall, am I still eligible?

I'm trying to work out if you are serious? How much clearer could it be.

YES you are eligible.

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