Samsung s8 - Got stolen

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KillerHulk

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#217886 17-Jul-2017 09:00

My wife's S8 got stolen yesterday.

Already reported to police, gave them imei number and stuff.

tried to lock it from "Android device manager" but i guess could not complete the process because the phone is switched off.

Also tracked my Phones' map timeline and have locations where the phone is been since its stolen.

today will ring 2degrees and see what they can do

What else can be done ?

I Eat Dumbbells for Breakfast

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#1823602 17-Jul-2017 09:04

Hope you blocked the SIM to prevent someone else from using data/calls on it!

kryptonjohn

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#1823605 17-Jul-2017 09:07

Got a PIN on the phone?

Can a PIN can be defeated if you know how to reset the phone to factory default?

Coil

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#1823607 17-Jul-2017 09:08

kryptonjohn:

Got a PIN on the phone?

Can a PIN can be defeated if you know how to reset the phone to factory default?

I suppose i could flash TWRP or some custom bootloader then ROM and nothing is stopping me besides the IMEI on network.
Even then it isnt hard to get past the google lock

KillerHulk

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#1823609 17-Jul-2017 09:08

Well phone is locked with finger print,

but just getting in touch with 2degrees to lock the sim

I Eat Dumbbells for Breakfast

BuffyNZ

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#1823622 17-Jul-2017 09:45

De-authorise the phone from any apps that might still be logged in, like trademe, facebook, but especially email.

To be safe change the password on your email account, and monitor your email for password change requests from other sites.

Recursion: See recursion.
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KillerHulk

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#1823643 17-Jul-2017 10:17

Changed all passwords.

Thanks

been an hour on phone to get hold of 2degrees customer care. still in line.

I Eat Dumbbells for Breakfast

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DaveB

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#1823684 17-Jul-2017 11:00

Still waiting?

hio77

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Lizard Networks

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#1823688 17-Jul-2017 11:08

report device as stolen, IEMI will be blocked across all networks and then its a defective brick as far as the seller is concerned :)

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KillerHulk

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#1823694 17-Jul-2017 11:16

DaveB:

Still waiting?

2+ hours and counting

I Eat Dumbbells for Breakfast

KillerHulk

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#1823702 17-Jul-2017 11:22

Can i do it online ?

My wife got frustrated and hung up.

I Eat Dumbbells for Breakfast

Batman

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#1823712 17-Jul-2017 11:45

Re the pin and password comment- Can't you just reflash and reset everything with ODIN?

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KillerHulk

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#1823725 17-Jul-2017 12:16

Batman: Re the pin and password comment- Can't you just reflash and reset everything with ODIN?

Sorry i didnt get u !!

how do i do that ?

I Eat Dumbbells for Breakfast

KillerHulk

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#1823726 17-Jul-2017 12:22

lxsw20:

Hope you blocked the SIM to prevent someone else from using data/calls on it!

Today morning there has been a transaction on the sim number.

Some Premium text sent to a number.

Won't this help to catch them or get the location / phone used ?

in process to cancel the sim and block the imei number !!

I Eat Dumbbells for Breakfast

tanivula

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#1823766 17-Jul-2017 13:44

Batman: Re the pin and password comment- Can't you just reflash and reset everything with ODIN?

Recent google updates have had flash protection on them. Learnt from first hand experience cycling phones amongst the guys at work (Vodafone smart ultra 6's etc). Factory reset them from recovery will prompt you to put the last entered google details. This didn't use to happen from what I can remember. If you factory reset this from the phone settings, then you don't get this.

Would expect this is the same on the S8 (Sammy's have other things like their own secure startup etc but not sure if it has been enabled in this instance). It's a pain sometimes, but a blessing in situations like this! Even if you ODIN flash it, you still need to enter the PIN/Pattern etc to allow it to boot (speaking as flashaholic S7 user).

[edit]
To the OP - On another note, do you know if your wife set up a samsung account? If so, head to https://findmymobile.samsung.com
[/edit]

kryptonjohn

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#1825886 20-Jul-2017 13:55

Also you can locate your android device at:

https://myaccount.google.com/find-your-phone

It not only maps it, but tells you the battery level and what if any wifi it is connected to. You can also lock it or reset it from there.

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