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beehappy

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#289703 23-Sep-2021 20:21
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Hi

 

I am have problems with the Outlook email app i write a new email and hit send it says sending but it never leaves the outbox  but it seems to reply to emails  ok

 

have tried deleting app restarting phone reinstalling app etc but no better also having same issue on my Wife's phone.

 

has anyone else had this problem and found a fix

 

Other email apps seem to be ok I know I could change but i like Outlook as it is nice and simple etc

 

running Z flip 3 on Spark using Xtra Imap

 

I would appreciate any advice 

 

Many thanks Pete


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timmmay
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  #2783209 23-Sep-2021 20:24
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Can't help with the why, but I can tell you it works fine for my work mail on my Android phone and my wife's Android phone does home and work email with Outlook fine too.




zocster
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  #2783224 23-Sep-2021 20:47
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https://www.spark.co.nz/help/get-more/xtra/xtra-mail-setup/

You followed these settings?


Technofreak
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  #2783292 23-Sep-2021 23:03
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I use it on two devices for work emails. It works OK, no problems that I've noticed.




Sony Xperia XA2 running Sailfish OS. https://sailfishos.org The true independent open source mobile OS 
Samsung Galaxy Tab S6
Dell Inspiron 14z i5




beehappy

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  #2783714 24-Sep-2021 15:57
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Thanks all
I have used the Spark setting only thing I cannot change is SSL I hoped that someone else had the same issue and found a fix I will use the Samsung app
Many thanks Pete

Technofreak
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  #2783734 24-Sep-2021 16:30
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beehappy: Thanks all
I have used the Spark setting only thing I cannot change is SSL I hoped that someone else had the same issue and found a fix I will use the Samsung app
Many thanks Pete

 

I find the Samsung app to be very good. For me the big advantage of using the native app is that it integrates well with the rest of the apps on the device particularly the calendar app and the contacts.

 

You get a meeting invite via an email and it will flow easily into the calendar. if you use an after market email app you very often need to use the calendar that comes with that app and you end up running two calendars. Also not all notifications work properly with the after market app.





Sony Xperia XA2 running Sailfish OS. https://sailfishos.org The true independent open source mobile OS 
Samsung Galaxy Tab S6
Dell Inspiron 14z i5


Batman
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  #2783736 24-Sep-2021 16:32
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I have had this at least twice.

Both times deleting the app eventually worked

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