I see there is a few of you having speed issues during peak times as well as general fluctuations. I am compiling a list to send to our Network team so I need all of you to provide me the following;
- Confirmation you have proven out your CPE (Tried two modems etc).
- I need you to PM me your account number.
- Download and Upload from speed tests(National and International).
- DSL synch rate Up and Down(Found in modem).
- Previous speed test results.
- What you are experiencing issues with(International?Browsing?Streaming?)
I will be in touch with an update as soon as I know if there is an issue.