New SKY streaming devices

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80 posts

Master Geek
+1 received by user: 55

#3075808 13-May-2023 15:07

Has anyone given up on the new Sky box? Cuz I'm this close 🤏 to returning it and I don't mind giving up my credit I received for trial and being on the commercial.

Struck

9 posts

Wannabe Geek
+1 received by user: 17

#3075830 13-May-2023 16:17

siva992: Has anyone given up on the new Sky box? Cuz I'm this close 🤏 to returning it and I don't mind giving up my credit I received for trial and being on the commercial.

Having read a few of the 77 pages of comments, I would say so! Why stick with what is clearly a not fit for release product. Sky should be allowing everyone with the new box to keep the old one for say six months until it is fixed (or scapped). I decided against the "upgrade" based on the comments - and the miserly $50 savings for 18 years of loyalty.. Will stick to the current box for a while! A pity because the the promise of the new box was good.

Jiriteach

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Uber Geek
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#3075834 13-May-2023 16:22

There are lots of annoying things with the new Sky box but one tends to get used to those annoying things and work around them or work with them.

Not sure I can go back to the old Sky box after using the new one for a few weeks now.

There are some good things - and lots of bad things. Bad things trump good with the new box but the effort to go back - not sure it’s worth that pain!

Wife complained lots for the first few days - now she’s just used to it. I hope that Sky keeps in proving the UX. Seeing the updates is encouraging that things will get better soon!

-- opinions expressed by me are solely my own. ie - personal

clayton

342 posts

Ultimate Geek
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#3075906 13-May-2023 20:37

Would have been the best box out since sliced bread and prior to the release of the first Smart TV!!

Struck

9 posts

Wannabe Geek
+1 received by user: 17

#3075917 13-May-2023 21:44

Jiriteach: There are lots of annoying things with the new Sky box but one tends to get used to those annoying things and work around them or work with them.

Not sure I can go back to the old Sky box after using the new one for a few weeks now.

There are some good things - and lots of bad things. Bad things trump good with the new box but the effort to go back - not sure it’s worth that pain!

Wife complained lots for the first few days - now she’s just used to it. I hope that Sky keeps in proving the UX. Seeing the updates is encouraging that things will get better soon!

Not sure I would be so patient as you or your wife! You are the paying customer, not Sky's testers.

Would be good to hear the good things over the old sky box. And not talking about the things that any decent smart TV or media player can do (although do appreciate it being in one box).

I will check back here in a few months to see if there are still compaints.

clayton

342 posts

Ultimate Geek
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#3075923 13-May-2023 22:16

I noticed a new update tonight!!

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Jiriteach

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#3075924 13-May-2023 22:17

clayton:

I noticed a new update tonight!!

Yea was the one I applied last night - cannot see any differences. It is for the Sky app so must be bug fixes at the UX level.

-- opinions expressed by me are solely my own. ie - personal

TheMightyKiwipeso

70 posts

Master Geek
+1 received by user: 31
Inactive user

#3075925 13-May-2023 22:20

clayton:

Just done a live pause for a few minutes, how do I cancel it?

Normally you unpause it by fast forwarding to now during the ads.

clayton

342 posts

Ultimate Geek
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#3075928 13-May-2023 22:24

Jiriteach:

clayton:

I noticed a new update tonight!!

Yea was the one I applied last night - cannot see any differences. It is for the Sky app so must be bug fixes at the UX level.

It wasn't there at 6pm, maybe they are staggering it to certain users

Jiriteach

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#3075929 13-May-2023 22:25

clayton:

It wasn't there at 6pm, maybe they are staggering it to certain users

I rebooted twice (as part of testing something else) and on start-up it showed.

-- opinions expressed by me are solely my own. ie - personal

filjuu

9 posts

Wannabe Geek
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#3075933 14-May-2023 00:20

Jiriteach:

clayton:

It wasn't there at 6pm, maybe they are staggering it to certain users

I rebooted twice (as part of testing something else) and on start-up it showed.

Yes, I think that was it for me also. My update appeared after I rebooted it (twice also coincidentally) trying unsuccessfully to fix Wednesday’s subscription issue. But a planned and organised staggered push sounds feasible, almost. Maybe that’s what they were actually trying to do on Wednesday.

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IainD

42 posts

Geek
+1 received by user: 6

#3075974 14-May-2023 10:15

Morning folks

New Sky Box and the Sky TV Guide App

Are we not able to remote record programmes from the app to our new box yet , and if not anyone know of this is planned in an upcoming system upgrade

Iain

clayton

342 posts

Ultimate Geek
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#3075975 14-May-2023 10:17

IainD: Morning folks

New Sky Box and the Sky TV Guide App

Are we not able to remote record programmes from the app to our new box yet , and if not anyone know of this is planned in an upcoming system upgrade

Iain

Around June it should be available

filjuu

9 posts

Wannabe Geek
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#3075976 14-May-2023 10:20

IainD: Morning folks

New Sky Box and the Sky TV Guide App

Are we not able to remote record programmes from the app to our new box yet , and if not anyone know of this is planned in an upcoming system upgrade

Iain

Coming mid-2023

https://help.sky.co.nz/s/products-and-services/newskybox#comingSoon

Jiriteach

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#3076098 14-May-2023 16:09

Anyone figured out how to setup a Samsung TV remote (latest version) - all of the latest ones pretty much work the same way - to work with the new Sky box?

I use to have our Samsung TV remotes setup to work with the Sky boxes - can easily change channels with channel up/down etc.
Cannot find an Android TV or similar profile on the Samsung side for the new boxes.

On the flip side - I had to change my Sky remote settings and it now controls TV volume etc.

-- opinions expressed by me are solely my own. ie - personal

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