Is this normal footage for a GoPro?

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Forums › Digital Imaging › Is this normal footage for a GoPro?

cjmack

167 posts

Master Geek

#228772 22-Jan-2018 10:04

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Hi,

Have just purchased a brand new GoPro Hero 5 Black from PB Tech. Unless the light conditions are absolutely perfect, the footage comes out with a purple tinge to it, and sometimes green lines.

I have uploaded 4 clips, do they look normal? I expected a lot better from something of this price, and other footage I've found online looks fine. My cheap Chinese phone takes better videos.....

https://youtu.be/tKsi19abl5g

https://youtu.be/8q-w354jHBA

https://youtu.be/hnQM9eWEjFg

https://youtu.be/ksMQ-W6I5Wk

ResponseMediaNZ

518 posts

Ultimate Geek

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#1944634 22-Jan-2018 10:18

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I would be taking it back, that's an issue with the sensor by the looks of that.

Or try a Firmware update

cjmack

167 posts

Master Geek

#1944662 22-Jan-2018 10:41

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Firmware was updated last night prior to those 4 videos, and no change. I have found a tiny bit of info about purple videos, and it does point to the sensor or a ribbon cable coming loose, but those were all old, well used cameras. I guess it could happen to a new one too.....

wratterus

1687 posts

Uber Geek

#1944664 22-Jan-2018 10:42

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100% wrong. I own several GoPros, admittedly not a Hero 5, but there is no way that is OK. PB Tech should replace that for you.

cjmack

167 posts

Master Geek

#1947836 28-Jan-2018 13:58

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Hi,

We got the camera swapped yesterday, and it's perfect now. Everything is crystal clear. Now to learn how to edit them!

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