Hi Geekzone,

We have just switched to a new power company after our previous provider decided to exit the power market. We have just received our first power bill from our new provider which came in at 1830kWh (60kWh per day, our normal monthly average is 30kWh per day). When we look at out smart meter usage through the new providers app or website it works out to be 891kWh for the month (which is about right compared to previous months winter bills). The additional 939kWh is based on the final read from our previous power company to the current read of our new power company.

I have spoken to the previous power company and they basically said that there are 2 options, either pay them for the 939kWh or pay the new provider for the 939kWh and then things will be normal for the following month.

While the new power companies bill is only $143, luckily due to a large sign up credit I'm wondering if there is any course of action i can use to reduce this cost since it seems very weird that the meter could be out by a whole month of winter power usage.

This is the first time I'm dealing with something like this so i don't really know where to start.

Thanks.