Netflix streaming issue 2014-05-24

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726 posts

Ultimate Geek
+1 received by user: 82

#1053621 26-May-2014 14:49

NonprayingMantis:
trig42: This thread is quite bare of respondents from Telecom or Vodafone. They are usually pretty good at helping out/commenting on connection issues. I smell conspiracy.

given they both have contracts with content providers (VF with Sky, and Telecom with whatever they are launching) they probably aren't allowed to discuss this sort of thing.

But since the issue is not only with Telecom and VF, it's also affecting at least Slingshot and Snap too (judging by responses in this thread), I don't think we can point to them as sources of the problem.

Still, it's a little quiet from the usual reps, some of whom are Netflix users themselves...

Glassboy

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#1053624 26-May-2014 14:57

JimmyC:

Still, it's a little quiet from the usual reps, some of whom are Netflix users themselves...

Maybe leave it day or so before you fetch the pitchforks.

JimmyC

726 posts

Ultimate Geek
+1 received by user: 82

#1053635 26-May-2014 15:06

Glassboy:
JimmyC:

Still, it's a little quiet from the usual reps, some of whom are Netflix users themselves...

Maybe leave it day or so before you fetch the pitchforks.

I'm more a torch man myself but I wasn't planning on fetching either yet, merely making an observation.

RalphFromSnap

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Snap Internet

#1053637 26-May-2014 15:12

JimmyC:
Glassboy:
JimmyC:

Still, it's a little quiet from the usual reps, some of whom are Netflix users themselves...

Maybe leave it day or so before you fetch the pitchforks.

I'm more a torch man myself but I wasn't planning on fetching either yet, merely making an observation.

Hi All,

We don't appear to have any known issues on our network with Netflix - but that I mean no reports from "Visitors to NZ" that maybe using means to stream over here :)

Thanks,
TheRalph

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shelford

115 posts

Master Geek
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#1053650 26-May-2014 15:44

So i've managed to get some movies to work on netflix US on my laptop, still no luck on my xbox one and it's all set up the same. I can't watch everything on my laptop, so far i've only managed to get two subtitled movies to work, not sure if this is just luck or something else?

NonprayingMantis

6434 posts

Uber Geek
+1 received by user: 1528

#1053658 26-May-2014 15:52

RalphFromSnap:
JimmyC:
Glassboy:
JimmyC:

Still, it's a little quiet from the usual reps, some of whom are Netflix users themselves...

Maybe leave it day or so before you fetch the pitchforks.

I'm more a torch man myself but I wasn't planning on fetching either yet, merely making an observation.

Hi All,

We don't appear to have any known issues on our network with Netflix - but that I mean no reports from "Visitors to NZ" that maybe using means to stream over here :)

Thanks,
TheRalph

There is at least one snap customer in this thread reporting issues couple of pages back.

Could just be them, but worth checking just in case.

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rokki

374 posts

Ultimate Geek
+1 received by user: 49

#1053667 26-May-2014 16:10

Hi I am on Vodafone UFB 200/50 Unlimited using Unblock us and PS3 roku 3 Apple TV 3 are not working will try my Surface Pro 2 and Netflix app tonight and my Xbone as well to see what the story is with them.

I think they might be encouraging me to pirate :)

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unotelly48

2 posts

Wannabe Geek

#1053670 26-May-2014 16:10

Here's my setup
Service: Unotelly dns
ISP: Slingshot
USA Netflix via Ipad app - Spinning wheel and won't load any movies.
USA Netflix via Win7 laptop - IE browser using silverlight, Content loads and can play movies.

If I change region via unotelly ( From USA Netflix to UK Netflix ), Ipad loads content and plays movies, same with Win7 laptop.

The issue is just with my ipad. Was working fine last week on Tuesday 20th May.

TroyRF

20 posts

Geek
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#1053747 26-May-2014 16:58

Apologies for the radio silence, guys. We don’t peer directly with Netflix, nor do we have any specific testing capability for Netflix – so we can’t comment on a root cause. What we can confirm is that we’re not shaping any traffic.

dclegg

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#1053758 26-May-2014 17:04

TroyRF: Apologies for the radio silence, guys. We don’t peer directly with Netflix, nor do we have any specific testing capability for Netflix – so we can’t comment on a root cause. What we can confirm is that we’re not shaping any traffic.

Thanks for the confirmation, Troy.

davidcole

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#1053795 26-May-2014 17:45

TroyRF: Apologies for the radio silence, guys. We don’t peer directly with Netflix, nor do we have any specific testing capability for Netflix – so we can’t comment on a root cause. What we can confirm is that we’re not shaping any traffic.

If this is the case then what can you say about the resins given by unblock us, unotelly and get flux that it appears that traffic is being shaped? That it's upstream of telecom?

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#1053826 26-May-2014 18:27

As I said before it could be that the upstream provider doesn't peer with Netflix somewhere, causing this problem. Remember the attack on Net Neutrality the ISPs are underi n the USA...

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Coil

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Uber Geek
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Inactive user

#1053839 26-May-2014 18:50

OK,

Mine now working, UnoTelly, Fritzbox.
IP Range: 118.93.51.xxx does work

Vodafone.

hashbrown

463 posts

Ultimate Geek
+1 received by user: 131

#1053842 26-May-2014 18:53

Wii
Telecom
Unotelly DNS
Netfix-US

Haven't seen any issues whatsoever. Maybe the lower bw streams for the Wii go to a different CDN node.

plambrechtsen

1948 posts

Uber Geek
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Inactive user

#1053849 26-May-2014 19:07

My personal netflix is working fine but I use a vpn.

As it's not a service you can get in NZ the only way is via a vpn or similar service so I would refer back to the service provider for their support.

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