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Kanuka7

7 posts

Wannabe Geek


#151625 31-Aug-2014 14:08
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Has anyone managed to get Netflix working on Apple TV with Orcon's Global Mode? Any tips?


Netflix works well on my mac. On the Apple TV I changed to the US iTunes Store, and I get the Netflix app appearing on the home screen, so that part is good. But the issue is that when I go into netflix on ATV and login using my netflix account it just sits there on 'Accessing Netflix' forever. It never loads the content. I know the netflix account is ok because: 
 
1. I use it on my mac on the same home wifi
2. If I use the wrong netflix password on the apple tv it will come back straight away saying the password is wrong (so my AppleTV can reach Netflix's authentication servers). But with the correct user/password it just loads forever.

Weirdly, on the first Netflix screen you can sign up for a free trial. I tried that with a new email address, and after supplying a new email & password I got straight in to Netflix. But when I exited and went in again to login with the same new details I got the endless 'Accessing Netflix' message.


...I've tried restarting the ATV and a factory reset. I've tried switching back to the NZ iTunes store then switching back to the US. I also just for fun tried using a non-dhcp ip and google's dns servers on the ATV. I've set my netflix to low quality.

Other info: WiFi is 2 * Airport Express devices. ATV is currently attached via ethernet to Airport Express. I've also tried over WiFi. The ATV can access iTunes Store and *some* of the other content apps (Hulu Plus and HBOGo seem to time out too).

Our internet is not great (though netflix works fine for us from other devices). Speedtest:


Has anyone had success or otherwise with this kind of setup?

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bameron
305 posts

Ultimate Geek

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  #1120562 2-Sep-2014 16:06
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Hi all,

Thanks for the heads up. There were some issues over the last few days which the team reckon should be sorted now.

If you could, please ensure your modem DNS (http://www.orcon.net.nz/support/gfaq_page/how_do_i_change_my_dns_settings_for_global_mode) and Apple TV DNS (http://www.orcon.net.nz/support/gfaq_page/what_are_your_dns_server_addresses) are set correctly, restart your devices and try again. If you're still having problems, please let me know with as much detail on the error as you can!

Cheers,

Cam

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