ManageMyHealth Data Breach

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#3449669 4-Jan-2026 17:41

freitasm:

kiwifidget:

But my passport expired 3 weeks ago, so is that at least useless to them?

https://www.justice.govt.nz/criminal-records/get-someone-elses/identification-check-requirements/

"New Zealand IDs can be accepted within two years of the expiry date." when used as proof of ID for New Zealand purposes.

oh cwap!

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#3449670 4-Jan-2026 17:42

I was requested by North Shore hospital to provide a copy of NZ passport about 5 years ago after was admitted for allergic reaction to food

boosacnoodle

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#3449672 4-Jan-2026 17:55

A GP not requesting proof of entitlement to NZ health services, such as a birth certificate or passport (with visa, as applicable) would be highly unusual.

freitasm

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#3449674 4-Jan-2026 17:59

boosacnoodle:

A GP not requesting proof of entitlement to NZ health services, such as a birth certificate or passport (with visa, as applicable) would be highly unusual.

Maybe these days. I have been with the same GP for almost 30 years, and daughter for almost 20. Perhaps this is asked on first consult but if you have a NHI it would be unnecessary.

Also not everyone would carry a passport to an ED consult.

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snj

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#3449682 4-Jan-2026 18:19

freitasm:

Banks and lawyers are required by law to identify their clients.

I was never asked for a passport at a hospital or GP practice.

My experience is GPs do want proof of residency, even if you are on the NHI system (which for the record isn't great in itself... you can end up with multiple NHIs easily and so forth). Partly it's to satisfy their compliance, but it's also a case of "I have proved A is A so we can go ahead and hook in to/request their medical records".

It's not uncommon for hospitals to say "we want to be sure". Think that's mainly if you end up in Emergency without having a referral to that region before (I seem to recall that GP referrals get flagged with NZ Residency status and the hospitals use that to fill in their gaps).

boosacnoodle

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#3449717 4-Jan-2026 19:42

snj:

My experience is GPs do want proof of residency, even if you are on the NHI system (which for the record isn't great in itself... you can end up with multiple NHIs easily and so forth). Partly it's to satisfy their compliance, but it's also a case of "I have proved A is A so we can go ahead and hook in to/request their medical records".

It's not uncommon for hospitals to say "we want to be sure". Think that's mainly if you end up in Emergency without having a referral to that region before (I seem to recall that GP referrals get flagged with NZ Residency status and the hospitals use that to fill in their gaps).

Strictly speaking, it is true that you only need to provide proof of eligibility on request.

However, it is the Health and Disability Services Eligibility Direction 2011 which outlines who is entitled to publicly funded health services in NZ, and the "Enrolment Requirements for Contracted Providers and Primary Health Organisations provides that PHOs may require a Passport or Birth Certificate. If they don't validate this and the person receiving healthcare is later found to be ineligible, the provider can receive a debit note for any funding received.

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boosacnoodle

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#3449718 4-Jan-2026 19:44

freitasm:

Maybe these days. I have been with the same GP for almost 30 years, and daughter for almost 20. Perhaps this is asked on first consult but if you have a NHI it would be unnecessary.

Also not everyone would carry a passport to an ED consult.

Proof of eligibility is required at the time of creation of the NHI, which for most people born here would have been at birth. This can usually be done automatically via. DIA (for NZ Citizens), or via. Immigration (for residents and visitors) using electronic systems. There is a flag against the NHI which records this. One of the options that can be selected is that you know the patient.

Bung

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#3449721 4-Jan-2026 20:08

boosacnoodle:

Strictly speaking, it is true that you only need to provide proof of eligibility on request.

However, it is the Health and Disability Services Eligibility Direction 2011 which outlines who is entitled to publicly funded health services in NZ, and the "Enrolment Requirements for Contracted Providers and Primary Health Organisations provides that PHOs may require a Passport or Birth Certificate. If they don't validate this and the person receiving healthcare is later found to be ineligible, the provider can receive a debit note for any funding received.

Anybody requiring your passport or birth certificate would surely need originals not photocopies.

duckDecoy

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#3449737 4-Jan-2026 21:30

Linux:

@Eva888 You honestly think if they are paid the 60k that would be it? lol you got to be joking?

I imagine they won’t ruin their reputation for a mere 60k, if they reneg after being paid nobody would ever pay their ransoms again.

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#3449738 4-Jan-2026 21:34

boosacnoodle:

A GP not requesting proof of entitlement to NZ health services, such as a birth certificate or passport (with visa, as applicable) would be highly unusual.

I should of added I was born at the old North Shore hospital

eracode

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#3449740 4-Jan-2026 21:45

Linux:

boosacnoodle:

A GP not requesting proof of entitlement to NZ health services, such as a birth certificate or passport (with visa, as applicable) would be highly unusual.

I should of added I was born at the old North Shore hospital

Well shame on them for not remembering you. 😀

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#3449741 4-Jan-2026 21:45

eracode:

Linux:

boosacnoodle:

A GP not requesting proof of entitlement to NZ health services, such as a birth certificate or passport (with visa, as applicable) would be highly unusual.

I should of added I was born at the old North Shore hospital

Well shame on them for not remembering you. 😀

Shocking as they should of

geek3001

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#3449943 5-Jan-2026 12:22

Government wants the Ministry of Health to review of MMH's response to the breach, with the review to commence no later than end of January:

https://www.stuff.co.nz/nz-news/360920836/government-launch-review-managemyhealth-cyber-security-breach

Rikkitic

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#3449944 5-Jan-2026 12:24

I logged into MMH a short time ago just to check on developments. It seems to be business as usual there. Not only that, but not a whisper of anything ever having happened. No notification, no reassurance, no news item, no apology, no nothing. Nada. As if nothing ever happened. As one of the account holders and potentially one of the victims, I do not find that particularly satisfying. At the very least, they owe me an explanation. Fortunately I have no health issues worth hiding and the only use I make of this now thoroughly discredited service is keeping track of my vaccination dates. I hope they are put out in stocks and assaulted with rotten fruit. This company has lost its right to represent anyone's health interests.

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lurker

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#3449945 5-Jan-2026 12:34

@Rikkitic There's a FAQ linked on the main page that tries to answer all questions.

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